Affiliate Tracker
Support forum section dedicated to our Affiliate Tracker for Joomla
Total Posts: 770
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Usability Question - please help
IssueWhen i click "Conversions" from the menu, does the resulting list show "All" conversions to date, or only "Unpaid" conversions? The reason I ask is I have no clue right now to know which affiliate conversions Ive created a payment for and which i hav... -
If an existing user tries to create a new affiliate account he receives an error
IssueDear support, If an existing user tries to create a new affilate account as per image1, then he receives the error as per image2 although we have the menu item visibility set to "public". If the user is already logged in the website and then h... -
Modify email format
IssueDear support, How can we change what is written in the emails sent? We noticed that only two email are sent, one on new registration of an affiliate and one on new conversion. Is that correct? We ask this in order to know how many emails we hav... -
An existing user is not assigned to the correct user group once he registers as an affiliate
IssueDear support, If an existing user subscribes as an affiliate using the AT registration form (selecting the "already have an account" option), he is not assigned to the user group that we have set in the Affiliate Tracker component options in the b... -
Dont work multilevel
Bughi. I font know may be i do some thing wrong. I buy a pro version by your afflate and to do a multi level user 1 have a conversation by joomla user and payment by emerald. this is user 2. but i dont see that the parent is a user 1. Than user 3 go ... -
Remove fields from login form
IssueDear support, We would like to remove some fields from the login form in Affiliate Tracker. For example we do not use "usernames" in the site just the real name of each user, therefore, we would like to remove that field or the "company" field for... -
Timezone difference
IssueDear support, We face an issue with the AT timezone. In order to present the issue we just created a new log manually and the time that shows in the front end is 16:01 but as per our Joomla timezone this should be 21:01. We attach a photo where yo... -
Affiliate tracker conversion not working with payplan subscription
This is what I did. I installed payplan affiliate tracker extension and set following settings. Automatically approve the new conversions : No When to trigger the conversion : On subscription Activation Default commission type for the conversio... -
Oral referral
IssueDear support, If a referral is made orally and does not come through the affliate link how can we link it to an affiliate? For example a teacher in our school refers a student from another school. The student will not have to search online to f... -
mysql_num_rows() expects parameter 1 to be resource, boolean given
IssueWarning: mysql_num_rows() expects parameter 1 to be resource, boolean given in /home/content/17/10462717/html/diyboiler/libraries/joomla/database/database/mysql.php on line 293 How do I fix this please?... -
Default user account get commission from each sale
Hello Germinal, I've installed Affiliate Tracker and noticed a strange behaviour with commission. During each sale my default user (?atid=1 that refers to 1st Joomla user who is Super Administrator) "earn" commission. But in fact there is no af... -
Disable "Request new affiliate account and link" button
IssueOnce new user is approved, the affiliate URL appears at affiliate area. And below I see this button: Request new affiliate account and link That's strange. Why the user should send a new request if he/she already has been approved? As a result,... -
AT User Sign-up compatibility versus current Joomla custom user Sign-up Issue...
IssueHi There, I have a very in depth MembershipPro Joomla based subscription site that I'm building, that also makes use of 'EasyProfile' component to extend and much better personalise the standard Joomla user profiles, or registration fields etc. ... -
How to set commission for custom component with API creating conversions?
IssueHello, I have use another component and also installed affiliate tracker component.I want to create conversion with API for my component, and I follow the instraction document to add API code into specified source page, but I don't know how to set c... -
possible to set different commision % for each hikashop product?
Issuepossible to set different commision % for each hikashop product?... -
Membership Pro and AT Exclude Certain Subscription Plans / ID's?
IssueHi There, I'm using OS Solutions Membership Pro to deliver my site's subscription based services, however there are certain services (ID's) that I cannot have included in my affiliate platform, is there anyway that is is possible - as I've not bee... -
Upgrading affiliate tracker 1.0.1 to newest version
Hi, is there documentation on upgrading affiliate tracker 1.0.1 to the latest version. I'm in the process of upgrading my Joomla 2.5 site to 3x version and wanted to see if you have a guide to upgrading the affiliate tracker. I wasn't sure if it woul... -
Multi-language
IssueMulti-language in affiliate tracker How do I install the system in the Portuguese-Brazilian language version? Which programs / files should be installed for the version to be in the language Portuguese - Brazil Grateful --------------------... -
New payment to user 3 and amount owed to user -3 increased on accounts view of backend,why?
IssueHello, When I new payment to any user, for example, $3, and in result of amount owed to user has -$3 increased on accounts view of backend,why?What is the logic?Check the attachments Thank you!... -
How to set payment options items?
Hi, Locate Component/Affiliate Tracker/Payments, and select an existed item and gets into payment form page.On right panel, Payments options panel,how can I set such as 'BENEFICIARI_NAME', 'BANK_NAME', 'IBAN_CODE', 'SWIFT_CODE' value as attachment?... -
Problems with commissions
IssueHello, I have a user who made an invitation, his account has not been credited with 20% as I specified in the backoffice. Registration on the site is done with easysocial and payplans. Why does not it work? Can you see the configuration p... -
Problem with url created in menu items
IssueI created the menu items for each item on your part but if loggo and I'm going to click on the menu items come out in this way: http://www.mysite.it/affiliazione/account-affiliazione/conversions http://www.mysite.it/affiliazione/conversioni/conve... -
Unified forms
IssueHi Just a couple of minor questions. I noticed that you have set up a unified sign up or register form for Affiliate Tracker. I use Community Builder on my site, and want to filter all users, including potential affiliates, through the CB registr... -
How to have affiliate for other Joomla components?
Hi I wonder how you can get this affiliate tracking to also integrate/work with other Joomla components? I have a Joomla component a real estate component RPL and wonder if it works with Affiliate tracker too? Rgds... -
How do I set different commission amounts for different users?
TaskI have affiliate tracker, and no be honest I'm not sure if i have extended or regular, as i got it back in January. Anyway, my question.... How do i set different commission amounts for different people? I have instructors on my site and they ... -
Last X days (default)
TaskHello, only to confirmation (I did't find on documentation) Last X days (default) means the days while is valid the cookie to recognise the customer and consider valid the conversion? Can you confirm? Thank you, stefano... -
How to remove or modify affiliate menu url suffix 'conversions'?
IssueHi, Whenever I add affiliate of menu type to any new menu, new menu on front-end url always appears such as www.xxx.com/alias/conversions, how can I remove or modify the last string 'conversions'?... -
Activating Affiliate Tracker plugin breaks SSL on site
IssueHi, activating the main plugin on a Joomla 3 / VM3.0.18 store breaks the whole front-end. Somehow all scripts and static content is loaded twice, also a http version, which of course gives errors. Can you please look into this? The plugin has be... -
Export in CSV details from Affiliate Tracker
TaskHi, is there some way to export in csv the data from Affiliate Tracker (Conversions, Account, Log, etc,)? Thank you, Stefano... -
Referral word tracking
TaskHi I just want to check that a sequence I have devised which might allow me to use your referral word tracking will actually work. I intend setting up the referral word landing pages for each affiliate as CB logins. I want new site members to reg...
