Affiliate Tracker
Support forum section dedicated to our Affiliate Tracker for Joomla
Total Posts: 775
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Is the Invitex plugin no longer working?
IssueI have just installed the latest versions of Affiliate Tracker, Invitex, and the plugin that makes them work together. However, no Invitex invitations or registrations are registering in Affiliate tracker. Any ideas?... -
Copy HTML button does not select code on iOS
BugHello, We've found that the button Copy HTML does not open with the code selected, in iOS 12.01. What could cause this? Thank you. Best, Roger.... -
How to change allocated Affiliate?
IssueIs there a way to re-allocate a user to a different Affiliate? Tks, Serge... -
Are you still interested ?
HI Germinal It's impossible to get in touch with you ! Either by email or via the contact page you don't answer to our messages. We started to work with you some months ago but have no news since. Do you have a mail problem or don't you want to ... -
Add a second email address for admin notification upon new account creation
IssueIs this possible?... -
Questions
TaskHi! I installed Affiliate tracker, and now I am testing it. I see that he is more powerful than I expected, which is a joy! I also have some doubts that I would like to solve. As you are a Spanish company, does the component have a languag... -
Customers don't seem to receive payments
I'm using J2Store and affiliate manager with it. I've got the J2Store plugin installed. I'm using stripe as the payment method and it's in test mode. Is there a way I can test this before sending it live? Or do I need to test with a live ... -
Does not work the way i though it would
IssuePlease mark this post private. 1. Your extension does not work with my template (see images Affiliate 1/2). a. (From Left top to right bottom) b. Menu items do not appear c. Date Field format is shortened, instead of full-frame. I do unders... -
Affiliate email
IssueOnce a customer has been approved as an Affiliate account has been approved, the user is sent an email as follows....... Dear Kate Wilkinson, Your affiliate account has been approved Account details: Name: Kate Wilkinson Contact name: Ka... -
conversions are not automatically approved
IssueI recently updated your affiliate tracker./ I've been using it before, but since I had some issues, I was manually approving conversions. Now I've upgraded the extensions and switched the plugin (Os Membership) to approve conversions automatically. I... -
Terms and Conditions text, how to display article?
IssueHello, I have just installed Affiliate Tracker on our dev site and am testing it out now. There are several boxes to add text that will be displayed to users. I don't see any documentation for how to use these. One box is for the Terms and ... -
Documentation for Conversion types
TaskCan someone please point me in the right direction on how to setup a new Conversion. Especially how the conversion types work. The only reference I fink is on the product page : https://www.joomlathat.com/affiliate-tracker/admin-control. I have inc... -
Is this product still being updated?
IssueI note a few complaints in the forums that they are not getting support. I also see that the extensions have not been updated for 2-3 years. I want to purchase 1 or maybe 2 of your extensions but I'm a little concerned about them. Are you ... -
Eshop
Hello, Will I be using this affiliate program for the Eshop store component? Thank you.... -
Logs only on new users
Hi, I want the system keep tracking only the new users. I do not want that an already register user on my platform will be tracked in the affiliate system even if he/she click on the affiliate tracking URL. Is this possible? if yes, how? Tha... -
Paypal payment button
Hi, I am using a mix of PayPlans for subscriptions and a PayPal payment button to take a one off payment for a setup fee. I have a couple of questions: 1. My PayPlans gives subscribers 3 months free before the payment starts, will affiliate tra... -
All my affiliate tracker URLs are producing a 404 error
Hi, I am only just properly setting this up since my original purchase and just testing the affiliate account urls and all seem to be broken producing a 404 error. I am assuming the affiliate link is the one shown in the affiliate link column for ... -
Can I restrict conversions to one Hikashop category?
IssueHi, I want to track conversions on one Hikashop category, but not others. Is there a way to restrict conversions that way, or do I have to approve each one manually? Thanks.... -
Payment process not completed - Paypal but payment goes through
IssueHi Guys, I am testing the component using Paypal sandbox and all indicators in the sandbox advise that the payment to the affiliate was complete however in the backend the message states (in green) Payment process not completed and within the comp... -
EDIT button "Request new affiliate account and link"
Taskhello, how can i edit this button position "Request new affiliate account and link" on the affiliate page, I want this button at the top after title. which file path can I edit page url: https://beldemy.com/en/affiliateform... -
Do you think you're going to update this?
Hi dear, I'm wondering if you're going to update this, considering that the extension is not updated since ~2018. Thanks for your work and support ... -
EDIT BUTTON IS HIDDEN
Hello, the edit button not appear but when I click its working, already edit CSS file, but nothing change thank you... -
Errors when I use the backend?
BugHi, Just went into the backend of my AffiliateTracker install, and I got these errors: Warning: sizeof(): Parameter must be an array or an object that implements Countable in /home/deleted/public_html/components/com_affiliatetracker/helpers/... -
Is Your Contact Form Working?
TaskHello. I sent two emails for Custom Coding Service via your contact form. I haven't received a reply so I'm just checking to see if your contact page is working.... -
Percentage value for custom conversion API?
IssueHi, I want to integrate your custom conversion API with CMGroupBuying. The developer of that component has told me where to put the code, but I wanted to check a few things. https://www.joomlathat.com/documentation/affiliate-tracker/using-the... -
Pls update version no on JED to create trust & commitment!
TaskHi I want to give you a tips for creating more trust & show commitment and that is how you show your Joomla components on Joomla Extension Directory. Its a must and very good to see the changelog of your component with date and version history. ... -
Hikashop integration
Seems that Affiliate tracker does not integrate with Hikashops own affiliate area in the business version - eg we need to track affilliate sales via Hikashop and Membership pro - which we've got up and running however it seems we cannot generate sale... -
GURU LMS
Would you have the ability to make this work with GURU LMS? I've been looking for this for a long time and they are to lazy to add one to their product. https://guru.ijoomla.com/... -
Assigning an existing user to an affilate manually
Hey we have a number of existing clients in the system that we need to assign to an affiliate in the system - eg we have consultants managing sales and want them to earn ongoing commission - is this possible?... -
Logging of IPv4 & IPv6 Addresses
Why does Affiliate Manager's log show the same ipv4 and ipv6 address for two different users located at two different places?...