Hello, I have the extended version of affiliate tracker and I want to set a hierarchy system, kind of pyramid. I don't understand the difference between the commission setting for Invoice nad for Ussers as I can see in this article: https://www....

Hello Maybe I am confused but I tried the example 10 times with the same result. Let say we have 395 account which we have to pay. The Manager starts to create payments for every account and one of our staff member can make the payments later! Q...

I am having an issue with email sending to users upon affiliate approval by site admin. I set the site on manual approval, but when an affiliate gets approved by admin, NO email will be sent to the affiliate. Please I need a solution to this asap....

I'm assigning the following link to a product: https: // my site / product name /? atid = 3, then the user goes there and makes the purchase by the link and in the conversions shows that the payment will be given to the administrator and not to user...

I installed the plugin plg_affiliatetracker_virtuemart to be able to track the sale of a product through an affiliate but I do not know what to put in the marketing to generate a different product link for each affiliate to advertise the product and ...

I saw a post from 2015 that said that AT doesn't update commission on orders that are cancelled or refunded in Virtuemart. Is this still the case and if so does that also apply to Hikashop?...

Hi, I use Affiliate tracker for many years now and everything was working properly. Yesterday, I launched a Facebook campaign, I get some clics that are correctly tracked on the Logs. But conversions are not tracked. I'm sure that I get some use...

This is the code that I have added to your affiliate tracker demo site in marketing material section. The banner is not displaying at all in front or back end.. Is this a css issue?...

Hello, I wanted to see how the Referral Word and Referral URL are supposed to work. I entered a referral word (Users name) and a referral URL (different link than the homepage.). However, when I added a referral word, the affiliate link navi...

There are issues in Affiliate Tracker with some of the layouts on the frontend. Fields are overlapping. I already tested disabling bootstrap and jquery to see if those were the issues, but there was no change....

Hi, Is there a way in the input form, to have a drop of countries and based on that city and state instead of having to enter all these manually? Please advice. Gulam...

Hello, When I first installed Affiliate Tracker, I remember seeing an option for a QR code (and several other options with a dropdown). However, I can no longer find those options in the front-end or back-end. Can you direct me to where to l...

Good day. Please excuse my English. I am interested to buy Affiliate Tracker, but from the documentation or from demo i don't understand exactly how are designed unique affiliate links. For example. I will register as an affiliate partner. I get my ...

Hi I am trying to get something which should be really simple to work, but have been struggling for hours. Firstly, I do NOT want any user to be able to register on my site, but without enabling this it seems I cannot get a link to allow someone to...

I'm using Membership Pro. Is there a way to prevent payment to the affiliate on monthly recurring subscription charges? I'd like to structure the commission payout to affiliate to occur on initial enrollment of subscriber and stop payments thereaft...

Hello, I just installed Affiliate Tracker for Membership Pro with Paypal and have a few questions: 1) Does Affiliate Tracker process the payment automatically with Paypal, or do I need to manually process in PayPal and record in the admin site ...

Hello, I selected the option "Automatically Approve New Accounts" (Admin / Options / General). However, when a new user registers they receive a yellow message saying: "Message Your request was submitted correctly! Our team will review it s...

Another problem that I detected is that the API code is not working. For example, I tried to add the code in routemysite/com_affiliatetracker/helpers/helpers.php for the easysocial component in order for all the actions from the activity streams, pro...

Dear joomlathat! support team, at the moment I am confronting a problem, I followed the instructions step by step just like it's described in the link below. Unfortunately, when i add www.mysite.com/myreferralword I receive a 404 error on the home pa...

Please can you tell which css file(s) I should go to in order to edit the following titles Request new account Affiliate area Thank you...

Hi Guys, Ideally I would like an additional tab in the Users admin area so I can add some instructions as to how to work with the affiliate scheme. Is there a simple way to do this? Regards Donna...