do you have a previously created account in affiliate tracker?

Thank you for your response,

This is during testing, so I do already have an affiliate account. I have created menu links to both register (index.php?option=com_affiliatetracker&view=account&layout=form) and to access (index.php?option=com_affiliatetracker&view=accounts).

The register page gives you the option to register or login as a returning user, but when you fill in your UN and PW it once again presents you with the page to register, please see attached screenshot1.

If you are already logged in and you click on the view account link, you get screenshot2 which on clicking the button, then takes you to back to the page shown in screenshot1.

Regards
Donna

sorry to ask again, but are you sure that the user you're logging with has an affiliate account and it is active?

Absolutely, I have said this twice - and on filling in the form there are then 2 accounts for the same username. Please feel free to create an account yourself and then try to go back and log in.

Regards
Donna

ok. can you please send me admin access at suppor@ joomlathat.com so I can take a look?

Can you confirm you received the email with the credentials? I have not received a response.

got it! I'll take a look ASAP.

Hi Guys, I never received a resolution for this issue, I did respond to one of your emails a couple of days a go. I'd really like to get this figured out.
Regards
Donna

I have the same problem did you find a solution????

afentiko2000 wrote:

I have the same problem did you find a solution????

Unfortunately, no - I requested an updated on April 4th but did not receive a response, i'll chase again now and post if I get a reply.

hi

I'm very sorry I missed this. taking a look at the email now.