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in template doesn't display taxes
BugHi Some invoice have taxes in public link and others not How could it be possible ? In the backend all have taxes ... could you have a look ?... -
Referral word can be added to any link?
Hello, I have some confusion on how to correctly use the "referral word" let's say I assign the word "john" to an affiliate that word can be added by the affiliate to any link in order to track sales? like: mywebsite.com/john mywebsite.com/s... -
When I look at the songs the song_time timer is not working and the song_icons and song_buy is not showing
BugWhen I look at the songs the song_time timer is not working and the song_icons and song_buy are not showing. The song will play and the play_indicator works fine.... -
affiliate question
how do i determine which users purchased a product under a specific affiliate? for instance, i have an affiliate "joe smith", i want to see all accounts that have signed up using Joe Smith's affiliate ID. Is there a report i can run to see this? I am... -
How understand the cookies
TaskHi, I'm testing the component, and to understand / simulate the commission assignment I need to understand: 1) what do you use to track sales? only cookies? or even the IP address? or other? 2) If in the console I read the cookie "atid = YToxOntz... -
Place of currency sign (€) and lay-out admin question
Hi, After upgrading to the latest version i have a issue. The euro sign was always in front of the value but now it's after the value, how can i change that? It was: € 125,00 and now it looks like this: 125,00€... -
Option to mention external URL is not active/unavailable in front end
Dear Team, I am writing to seek your help in finding ways to enable the option to mention the external URL for song files. Currently the option is available in the backend through admin area, however, the same is unavailable in the front-end. [See... -
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Problem adding a contact
BugHello after installing the component, I can not add a contact. I get an error which I send in the attachment. Please, let me know what I did wrong?... -
russian and hebrew language files
please advice where i can download russian and hebrew translation tnx michael... -
Could not verify that you are not a robot
After filling out the form and after the page changes to our joomla registration page this message appears at the top of the screen, "Could not verify that you are not a robot."... -
Upgrading to PHP7 and getting error in backend
IssueI am upgrading my joomla website from 5.5.4 to PHP7 and when logging into the backend i get this message and it wont let me do anything. can you direct me what to do once changing in the hosting server backend? Deprecated: Methods with the same na... -
Australian Currency - $ AUD
IssueHi there, Urgently need Australian Currency (AUD) added to Invoice Manager. Can you please confirm how to do that as it is not showing up in currency options which is very surprising:... -
Multiple Registration Issues
We have many people that completed the sign up process that do not show up in the back end for affiliate tracker. At this time we get a cannot verify that you are not a robot message so no one can sign up. Everything was working at one time, then eve... -
Convert & display
Can display product name or order number Instead of HikaShop Order... -
Subscription expiration
IssueI just want to know what happens if my subscription runs out. Does the installation disappear? Lock up? Keep running?... -
My Invoices listing
IssueHi, i use My Invoices menu for users to see all invoices, payments, etc. But even if i select to show 20, or 50 items it still shows only couple of them and other invoices can be accessed. It does not react on number i choose.... -
Custom invoice template depending on status
Hey For some Reason I need a different Template for any invoice on wether its status is completely paid or not. I guess it's my problem but the question will be : does the html Template will accept conditional content based on the status in my c... -
Installation Failed to move file: Unable to find Install Package
No matter how I try, I get the same errors on every package I try to install. Following instructions, and tried bot DL'ing the files and UL to the site, and direct by copying the URL for the DL link. Nothing works. Same on Firefox and Brave. ... -
User and admin emails are not being sent when automatic approval is enabled
IssueWe are having an issue when user's sign up as an affiliate. Once they fill out the form a message shows that they will be notified when their account is approved. However, they never get an email. I tested and PHPmail is working fine and then I teste... -
Invoice Manager Error - Can't Generet PDF
IssueWhen I try to download / generate a PDF in Invoice manager I get the following error: An error has occurred. 0 No block-level parent found. Not good. Any help is appreciated, thanx in advance.... -
all recurring Invoices are missing!!!
IssueHi, on july 1st, some invoices should have been automatically generated. Not a single one has been created. How can this error be corrected? How can I generate the missing invoices current system: joomla 3.8.10 + IM 3.2.0 thx best regards... -
2 columns invoice template for A4 printing
TaskHello We need a invoice template. We want to print it in A4 page. But we need 2 columns layout. In the left column we need {company_logo} and in the right column we need {to_name}, {to_company}, {to_address}, {to_zipcode}, {to_city}, {to_state}, {... -
How to override default_email.php file?
Hello, I wanted to override the default_email.php file I put it into /templates/rt_galatea/html/com_affiliatetracker/account but to generate the emails is still being used the original file. Am i missing something here? I have done the same... -
Referral word configuration
Hello. I'm a previous Affiliate Tracker user looking to renew my account. I understand that affiliate links are directed to the homepage of a website. In many cases, the homepage may not be the conversion page. Is it possible to direct affiliate link... -
Where is my affiliate list? There is no list of the affiliates under me?
Please explain? AT is set up and the Item ID was entered and the affiliate link was used to sign up for new affiliates, but I nor my affiliates have a list of their affiliates in this extended version of AT using multilevel?... -
Suggestions based on problems encountered
I love the front-end interface of Music Collection - it is a great piece of work. I don't find the back-end as straightforward. E.g. Adding a song can take a bit of time. It would be easier to have a "Add new" button on the songs page in the admin... -
Limited export
Hi all, It seems the export fonctionnality in invoice manager is limited in number of the file lines ? Could you try if you have 100% of the invoices ? Regards... -
How to avoid self-affiliaton?
IssueHello, I dont' see any option to turn off self-affiliation in affiliate tracker? What happens if an affiliate male a purchase using their own affiliate link, does Affiliate Tracker automatically discard the commission in that case? Thanks... -
Insane Zip files generation
BugSince last week we noticed an issue in our Music Collection component installed in our Joomla website. It were created a lot of identical zip files in the [songs] directory. Each of these files has 375,3MB with 23 mp3 files inside. The big ...
