arnask
arnask
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Hi,
1. When order is placed in Hikashop there are 2 payments for same amount created in IM. For example: order total is 45€. So IM creates two payments, each is for 45€ in total of 90€. How to fix this?
2. PDF invoices is not displaying local characters. In online version of Invoice, everything looks ok and local characters are displayed correctly, but in pdf its only "?" in all places where local character should be.
3. Payment type shows "payment_banktransfer" where i have named it in Hikashop in local language. How to show the Name of payment method used in Hikashop but not type?
4. How to automatically set Due date for every invoice?
5. When i send invoice by email, in email body i can see "" whats that? how to remove/hide this?
6. Email language is still English, even after i created a new language file and placed in my language folder. As this is multi-language site, it would be great that emails, pdf's and other things that customer sees can be in language he used to place the order.
7. There are two "%" in invoice tax row: "Items tax (21%% of 33,68€)"

Accepted Answer

Thursday, May 17 2018, 02:40 PM - #Permalink
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the folder /pdfinvoices exists in your joomla root installation, and is writtable?
is the option to attach PDF to email enabled, in Invoice Manager config?
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  • Accepted Answer

    arnask
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    Wednesday, March 21 2018, 02:43 PM - #Permalink
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    And why Payment description is automatically "Payment"? How to change default values when transferring data from Hikashop?
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    arnask
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    Wednesday, March 21 2018, 02:46 PM - #Permalink
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    And also Item name is coming from Hikashop is two times the same in Description.
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  • Accepted Answer

    Wednesday, March 21 2018, 02:58 PM - #Permalink
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    hi

    1. well, that should not be happening. it does happen to you all the time? if you want, you can send me access to the site and I'll take a look.
    2. you need to use the "dejavu sans" font in PDF invoice in order to display special characters.
    3. payment type string can be translated in language file. if you open it and add "payment_banktransfer" to whatever you want, it will pick up that name.
    4. there's no automatic due date setting, that would require a bit of coding.
    5. what is that you see?
    6. it should be sent in the language defined in the invoice.. it is not?
    7. I can take a look at that as well.
    8. because it's a generic name. what you want it to be?
    9. yes. I can remove it from description if you want.
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    arnask
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    Thursday, March 22 2018, 11:10 AM - #Permalink
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    1. i will send you login
    2. is there any chance of using any other google font which has subset latin-ext?
    3. No its not. As i can see it comes from Hikashop and its payment type, but not name
    4. I need to set default due date. How can it be done?
    5. ok
    6. but how invoice language is defined? it comes from Hikashop automatically. And i have a multilingual site with 3 languages, so each user can use different language and it should receive invoice in the same language that Order was done.
    7. ok, please take a look
    8. i need it to be a Source ref.
    9. Can you add in description one ar couple of Custom item fields used in Hikashop?
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  • Accepted Answer

    Thursday, March 22 2018, 12:12 PM - #Permalink
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    hi

    2. yes, there is. You can use the @font-face directive in the CSS styles for PDF template. like this, for example:

    @font-face {
    font-family: 'Thefont';
    font-style: normal;
    font-weight: normal;
    src: url(http://the-path-to-your-font/thefont.ttf) format('truetype');
    }


    3. what should be displaying?

    4. if you're interested, our Custom Coding team can be hired to develop this for you.

    6. in the "details" tab of the invoice (when editing it), you can define its language.
    Additionally I will see how to import automatically the langauge when the invoice is created through HS.

    8. taken from where? that would require a bit of coding as well...

    9. again, a bit of coding required if you need to import custom fields from HS order.
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  • Accepted Answer

    arnask
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    Thursday, March 22 2018, 12:52 PM - #Permalink
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    3. The name of payment method in Hikashop.
    6. I know that i can manually set this to whatever language i need, but i need automatic way based on users language

    give me a contact of someone who can do some customization for me.
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  • Accepted Answer

    Thursday, March 22 2018, 12:58 PM - #Permalink
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    hi,

    first of:

    - the problem with "double payment" being created should now be solved

    6- also, the LANGUAGE will now be picked up automatically from the person visiting the website. please try if you want.

    3- ok let me see.

    you can contact us for custom coding at support@ joomlathat.com
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  • Accepted Answer

    arnask
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    Friday, March 23 2018, 08:22 AM - #Permalink
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    1. Done.
    2. Done.
    3. Waiting
    4. Done (for now, because codding needed). But i strongly think that admin should be able to set default Due date for user/group.
    5. Done.
    6. Done.
    7. Not done. Waiting.
    8. Not done. If i can't translate this in language files, then its better to leave this empty.
    9. The Name and Description is still the same in invoice. I don't need to double this info, its ok to have only the name of product if you can't get info from selected Custom item fields in Description.
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  • Accepted Answer

    Friday, March 23 2018, 12:21 PM - #Permalink
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    3. now it's the payment method and it has to be translatable in the language file...

    7. check now.

    9. done
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  • Accepted Answer

    arnask
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    Wednesday, April 04 2018, 11:21 AM - #Permalink
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    Thanks, everything is ok, except 3.
    It is still not the name of Hikashop payment method.
    Attachments:
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  • Accepted Answer

    arnask
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    Wednesday, April 04 2018, 11:51 AM - #Permalink
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    10. Each time order comes from Hikashop, a new Contact in IM is created. I have lots of orders from same user, and each time there is a new contact. Why? it should not be so.
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  • Accepted Answer

    arnask
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    Sunday, April 08 2018, 05:47 AM - #Permalink
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    anybody?
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    Monday, April 09 2018, 01:16 PM - #Permalink
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    hi

    I need to access your website to check this. can I? is my accounts still active?
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    arnask
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    Wednesday, April 11 2018, 01:47 PM - #Permalink
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    yes, they are still active
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  • Accepted Answer

    Friday, April 13 2018, 10:44 AM - #Permalink
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    hi

    in the payments section of the invoices, I see the "payment_banktransfer" etc...

    this means this info is imported.. I'm not sure if I didn't understand what you mean?
    this payment name is imported... all you need to do is to add this string into the language file
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  • Accepted Answer

    arnask
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    Tuesday, April 17 2018, 09:07 AM - #Permalink
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    hi,

    what string i should add to language file?
    Is there any news about:
    10. Each time order comes from Hikashop, a new Contact in IM is created. I have lots of orders from same user, and each time there is a new contact. Why? it should not be so.
    • Germinal Camps
      more than a month ago
      you should add:

      PAYMENT_BANKTRANSFER="Whatever translation you want"

      and the same for every payment method...

      10. yes, this is normal. it creates a new contact for every invoice.
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  • Accepted Answer

    arnask
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    Tuesday, April 17 2018, 09:17 AM - #Permalink
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    Also i get errors after Order is done:
    Notice: Undefined property: stdClass::$order_discount_price in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 116

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 140

    Notice: Undefined property: stdClass::$order_payment_params in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 308

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 49

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 50

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 51

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 52

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 53

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 140

    Notice: Undefined property: stdClass::$order_payment_price in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 251

    Notice: Undefined property: stdClass::$order_full_price in /home/kavaliau/domains/pharmadna.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 296

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 49

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 50

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 51

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 52

    Notice: Trying to get property of non-object in /home/kavaliau/domains/pharmadna.com/components/com_invoices/helpers/helpers.php on line 53
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  • Accepted Answer

    arnask
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    Tuesday, April 17 2018, 02:58 PM - #Permalink
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    10. I think it is not normal. After 6 months there will be thousands same contacts. Why do you do so?
    • Germinal Camps
      more than a month ago
      this is because no "unique" assignation is guaranteed. (because the user could use a different name)

      if you want, we can assign by email, so if the system finds a contact with the same email, it assigns it to him
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    arnask
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    Tuesday, April 17 2018, 03:02 PM - #Permalink
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    that would be perfect :)
    • Germinal Camps
      more than a month ago
      I have just added this. can you test?
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    arnask
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    Tuesday, April 17 2018, 03:38 PM - #Permalink
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    great! looks good now.
    what about errors?
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    Tuesday, April 17 2018, 03:40 PM - #Permalink
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    those are just notices. please try to set error reporting in joomla global config to "none" or "simple"
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    arnask
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    Tuesday, April 17 2018, 04:24 PM - #Permalink
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    yes i know that i can turn them off, but it still fluids log file with these entries and later if i need to find something really important i need to search through big amount of rows.
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    arnask
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    Thursday, May 17 2018, 02:29 PM - #Permalink
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    When i click to send invoice by email, the email is sent, but no pdf attached.
    I can still download pdf, but i cant send it.
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    arnask
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    Wednesday, July 25 2018, 04:18 PM - #Permalink
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    I'm still getting new customer created after each order. What you've done last time, that stopped creating repeated customers as new?
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    arnask
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    Thursday, August 02 2018, 08:17 AM - #Permalink
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    arnask wrote:

    that would be perfect :)
    how you did that? i need to repeat it, so in need what exactly was done?
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  • Accepted Answer

    Thursday, August 02 2018, 10:33 AM - #Permalink
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    hi

    sorry, I don't understand... this is something we already added for you?
    I don't understand, if we already added it, how is it that you need it again?
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    arnask
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    Thursday, August 02 2018, 10:38 AM - #Permalink
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    i updated and everything gone. So i need to know what was done, for the next time i will do myself. In this case i can update, reinstall, etc.
    • Germinal Camps
      more than a month ago
      but you updated the hikashop plugin as well..? there were no updates for that plugin, were there?
      I don't have the code, so I will have to do it again.
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    arnask
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    Thursday, August 02 2018, 10:50 AM - #Permalink
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    but thats exactly the problem, you just do and don't tell what was done. Thats why its almost impossible to find useful info about some problems, that others already had because here in this forum there are no solutions, just problems. But i need to know what was done, because i do re-installs, i do modifications by myself, etc. I need description how to fix this, but not just fix without info of how it was done.
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    Thursday, August 02 2018, 10:52 AM - #Permalink
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    what I'm saying is that I don't have the code, so I'll have to redo it. that's fine, I can do that, but it what I was saying is that the code is definitely inside the hikashop plugin, that's why I was asking why did you re-install that plugin if there were no new versions for it...
    by reinstalling that plugin, all you did is simply override the code that was done...

    anyway if you send me FTP I'll do it again and this time you can backup the file if you're going to override it again.. :)
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    arnask
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    Thursday, August 02 2018, 10:59 AM - #Permalink
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    all passwords are the same like before and working. It would be great if you can share the code you inserted and place where it was inserted.
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