Hello, New install...followed instructions, reach to the point where song is uploaded...but player says "error loading media: file could not be played"...

Hi What template are you using with Music Collections ? I am starting to use MC again after a long absence. It seems that I have lost all my little knowledge I knew of Joomla so I need to start from the beginning. Ron...

Hi Germinal, I I was wondering how it would be relevant to have a "To check" (or similar) status when a recurring item is generated. I just found the setting "Import attachments when recurring" which is a good thing . I also think that a sorting fi...

Is there a way to give users ability to edit their contact info? I open to using any integration. Can invoice manager contacts sync with profiles from jomsocial, easysocial or CB? Or a way to make it editable though joomla user manager for connected...

Auto-complete suggestions does not appear to be working. Any suggestions on where to look/check in order for it to work?...

Hi It seems that the export function create a file with all the invoices (even if you put dates to filter the view). Could you test it ? I have IM version 3.2.3 + Joomla 3.9.4 Thanks...

Hi, Is there a way in the input form, to have a drop of countries and based on that city and state instead of having to enter all these manually? Please advice. Gulam...

Hi I am not able to upload new audio in music collection album....

Good morning, sir, We have a problem with the Content Statistics component and that is that we access through a CDN that acts as a proxy. When we are working from our IP, the component does record DOCMAN and CONTENT events, that is, if we open a PD...

Hi, I am not able to create album using Music Collection showing errors....

Hello, When I first installed Affiliate Tracker, I remember seeing an option for a QR code (and several other options with a dropdown). However, I can no longer find those options in the front-end or back-end. Can you direct me to where to l...

Hi, I have approx. 550 invoices. Sending one with the "Send invoices" button works fine. When I select two or more emails nothing happens. I'm using the latest version of InvoiceManager and Joomla 3.9.4 Please advice... Tom...

Good day. Please excuse my English. I am interested to buy Affiliate Tracker, but from the documentation or from demo i don't understand exactly how are designed unique affiliate links. For example. I will register as an affiliate partner. I get my ...

Hi There Ive just purchased and installed - I was expecting the Invoice Manager to generate an order within Virtuemart as well and Invoice Manager. When I generate a new Invoice I see no corresponding Order in the Virturmart orders list. Can you conf...

Hi I am trying to get something which should be really simple to work, but have been struggling for hours. Firstly, I do NOT want any user to be able to register on my site, but without enabling this it seems I cannot get a link to allow someone to...

I'm using Membership Pro. Is there a way to prevent payment to the affiliate on monthly recurring subscription charges? I'd like to structure the commission payout to affiliate to occur on initial enrollment of subscriber and stop payments thereaft...

Hello, I just installed Affiliate Tracker for Membership Pro with Paypal and have a few questions: 1) Does Affiliate Tracker process the payment automatically with Paypal, or do I need to manually process in PayPal and record in the admin site ...

Hello, I selected the option "Automatically Approve New Accounts" (Admin / Options / General). However, when a new user registers they receive a yellow message saying: "Message Your request was submitted correctly! Our team will review it s...

Another problem that I detected is that the API code is not working. For example, I tried to add the code in routemysite/com_affiliatetracker/helpers/helpers.php for the easysocial component in order for all the actions from the activity streams, pro...

Dear joomlathat! support team, at the moment I am confronting a problem, I followed the instructions step by step just like it's described in the link below. Unfortunately, when i add www.mysite.com/myreferralword I receive a 404 error on the home pa...

Please can you tell which css file(s) I should go to in order to edit the following titles Request new account Affiliate area Thank you...

Another thing that doesn't seem to show in the frontend, is External References so if I want a new post from the frontend I cannot use this option (which is important). Any chance this can be added as I use this particular field for showing company i...

I think that you are selling a component collection tied to a single domain. The question is, is it possible to buy a component, debug and configure the site on a temporary domain, and then transfer it to a permanent domain?...

Hi Germi & Team, I have a very large catalogue of Vinyl to add (5000+ pieces) the lookup from Discogs is working great, but is it possible somehow to automatically add the artist info to the Artists Table if it doesn't exist? Also, it would be ...