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Installation error

Invoice Manager
Saturday, April 06 2019, 04:53 PM
automa
automa
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I can not install com_invoices_3.2.3_pro_3.x
The message showed me:
JInstaller :: Installation: SQL error Duplicate entry '1' for key 'PRIMARY'.
Install extension: SQL - error while processing the query: The database function call ended with error number 1062

When I try to uninstall, I get a message to uninstall files manually, but I do not see the indicated directories on the server. However, in the admin section in the "Management" section, the component is still on the list.

Joomla! 3.9.3

Please help.

Accepted Answer

Germinal Camps
Germinal Camps
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Monday, April 08 2019, 01:32 PM - #Permalink
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the DomPDF is not installed through the installer, you have to upload the files through FTP.
Please see the installation instructions: https://www.joomlathat.com/documentation/invoice-manager/installation
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Responses (5)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, April 06 2019, 05:23 PM - #Permalink
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    hi,

    did you have any previous version of Invoice Manager installed on that site?
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  • Accepted Answer

    automa
    automa
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    Saturday, April 06 2019, 07:34 PM - #Permalink
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    I bought the component a week ago. Today was an update, but it did not work - an error occurred.
    So I downloaded the component again and tried to install, but with the effect as described above.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Sunday, April 07 2019, 06:08 PM - #Permalink
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    this means the DB tables are still there.

    if you have access to your DB (using phpMyAdmin for example), all you need to do is to remove the tables which name starts with "#__invoices"and then try to install again

    let me know if this helps
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  • Accepted Answer

    automa
    automa
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    Monday, April 08 2019, 08:58 AM - #Permalink
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    Thank you very much for your advice.
    I removed files from the database and reinstalled without any problem.

    But now the problem is with the "Dompdf" plugin.
    After trying to install, I get the message: The installation package can not be found.
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  • Accepted Answer

    automa
    automa
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    Tuesday, April 09 2019, 07:13 AM - #Permalink
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    Thanks for the reminder! I forgot about it.
    Thank you for your help.
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