Hi, we see a Message after payment is processed that is a bit contradictory and we are concerned this will concern our clients. I have attached an image with the message. Message: succeeded The authorization code provided is not valid. Payment ...

I have been trying to figure out why one of the stats modules is showing January 2017 instead of December 2016 and the only pattern I have found so far is that it seems the months that have 30 days appear with the correct titles and the months with 3...

Hi, new user here setting up Affiliate Tracker and loving it! noticed that all Textfields are of type 'Textarea' with filter 'raw' > that means that they can hold html markup which is a good thing! But it would make more sense to make these fi...

When we add {affiliate_link} token, we get full URL like https://www.mysite.com/?atid=1 Such approach let us to forward visitor on home page only. In some cases it's much more effective to promote special products like https://www.mysite.com/exten...

Hi. After installing the application error , musiccollection\musiccollection.php on line 19...

Hello everyone. I have a question regarding Content Statistics. Can Content Statistics provide me with specific page analytics such as time spent viewing a page, pages visited by a specific user ? Cheers! Michael....

Hi, When I pay a order through Hikashop I get a Partially Paid Status into the invoice overview. But when I look to the payment overview a see that the status is Paid. What's the difference between them and why is it set to Partially Paid inst...

Hi, I want to use custom fields from hikashop into my invoice. But how can I do that? I can't find it into the documentation and into the forum. And I think that the option in Hikashop for the custom fields doesn't work with Invoice Manager...

Is there a way to disable the individual song page (where it shows the youtube video)....

Hi, When I get a e-mail with the invoice. You see a link to your payment. But that link is not working There is a / before the http. See screenshot: http.jpg When you put that link into Chrome you get this error. See screenshot: http2.jpg...

Hi, I don't see my logo on the e-mail and the PDF. The logo is visible when I go direct to the URL: http://domeinhide.com/media/com_invoices/name-hide-logo.png I think the issue is that the URL is not right into the e-mail and PDF. I see...

Buenas tardes ; he adquirido recientemente vuestra aplicación y cual ha sido mi sorpresa o torpeza que al desinstalar la aplicación se me queda todo el frontend de la pagina web en la que trabajo totalmente en blanco sin poder acceder a otros menús ...

Hi Germi, I noticed that the plugin my albums shows ALL albums to GUEST users when you click the tab on ANY users profile. It does not matter is this users upload any albums or not. When logged as user it shows nothing at all even though the us...

I'm looking for more documentation regarding filtering. For example, when I enter a word from a K2 title in the search field, the search results are empty, even if that word is in a title showing in the tracking. How can I use filtering to find...

After setting a filter, in all variations and attempts, the Export to CSV is not working. I've selected the results or not selected the results and in either case, there's no export. I tried the same on the demo site and the export working, so som...

Is it possible to play only first few seconds of an audio file ( i.e. sample of the audio ) and restrict the rest of the file from playing. We are looking to setup an audio download store in connection with Hikashop and thought MusicCollection might ...

The front end form won't take tags. It works fine on the back end. I saw in an old post you solved this issue before....

Hello! I have posted a request for a future integration with Acymailing at their forum. I thought it is beneficial to post that link here in case anyone would like to contribute any comments or even ideas: https://www.acyba.com/forum/4-general-...

Dear support, A minor thing is that when a customer pays a subscription with PayPlans then the automated description of the conversion in the affiliate's dashboard is "PayPlans Invoice", as per the attached photo. This means that we have to go int...

I started to add artists, all of a sudden it stopped and giving me error code "502 Bad Gateway". Can someone please help?...

When i enter a payment through stripe, it goes through successfully (so it seems) but then I get the following error message when the page auto refreshes: Invalid positive integer Payment process not completed Do I need to enter an ENDPOINT ...

I have installed the Professional version of the music collection. I followed the instructions and I have the menu option working. I uploaded some music (just one artist) and when I go to look at the artist, it takes me to a page that it can't find. ...

There's no share buttons or options for sharing to easysocial timeline? Please assist....