you upgraded BOTH the component AND the player?

post a link. I'll check with my iPad

Germi, I just upgraded my site to joomla 1.7 and updated MC and the plugin to the latest versions. The player plays fine in windows. Yet if I view the site on the iphone, no player shows up. I can click on the play buttons next to the song, but nothing happens.

On your demo site I can bring up a test album and can see a black bar with a play button on it. Clickon on play opens up a quicktime media player and plays the song on the iphone.

Is there something I need to do to get this to work on my site? You can see the site at http://geekgab.com or the full link of http://geekgab.com/about/K/2-kevin-bluemel/1-kevin-bluemel

Please advise! Thank you.

Germi,

Any ideas why the player isn't working on my site for ipads / iphones?

hello,

I haven't been able to test it yet because I don't have my iPad with me..! I'll get it back tomorrow, and I'll test this to see what's happening

Germi

hello greengeek,

a bit strange... if I visit your site with Safari (desktop) working in iPad user-agent mode, everything is good.

if I visit it with my iPad, the player does not show up.. but it's there! there's a blank space, and you can actually click on it. does this happen to you, too?

and, when I click any of the little green buttons to play a song.. it plays! but still the player won't show!

I haven't tried safari yet on the pc and I do not have a mac to test it there. On my iphone touch, it shows a space where the player should be, but does not play. Pressing the little play button next to the song does nothing. Any suggestions?

What are your thoughts on this Germi? Sorry, I don't mean to be impatient. I am just anxious to start making a bunch of changes to the layout of MC. I don't want to change anything yet until I can first fix this issue while the site is using the default unmodified MC code.

hello!
I haven't found the reason for this yet.
as you know I'm currently not working full time (it's August) that's why I take also a bit more time to answer...
you mentioned this problem did not happen to you on version for joomla 1.5 right? could it be the template? do you have the same problem with other templates?

I never tried it on 1.5 as I was using the older version of mc that did not have the 5.x longtail player with it so it would of not of worked on non flash supported devices. I have the same problem with other templates, though they are all yootheme based. It is strange that it would work for you in safari in html5 mode, but yet it doesn't work fully on an apple device.

I have left all the settings for the plugin at their default settings. Is there anything that needs to be changed in there?

I did some more testing. The longtail video player works correctly if I just use the sample code included with their player from their website and embed it onto my front page. Joomla music solutions player does not work for me. I am guessing you are using some unique or custom code for the html5 fall back instead of the default html5 settings longtail video provides?

I also noticed one thing of interest on your demo site here. If one is viewing the page with flash disabled on a non mobile device, then the player does not fall back to html5 correctly if the browser supports it. Viewing this page here on your site with firefox 6.0 and flash disabled, the right jw playlist module looks all jumbled up and unusable and has the share icons on it. I went over to the http://www.longtailvideo.com/players/jw-flv-player/ page, with the same settings, and the video played just fine. It seems that it detects that i don't have flash enabled and am using an html5 compatible browser so it switched the play back mode to html5 automatically. Very high accessibility!


What can I do to get the music to play correctly on my site with joomla music solutions on an ipad/ipod touch/iphone? Also what can I do so that users that do not have flash installed but are not on a mobile device can play back music, like how the player works out of the box at longtailvideo.com ?

hello!

yes, the HTML5 player (on music collection) IS NOT jwplayer. it is a "custom" basic HTML5 player. that is because on the first version we used (5.4) the "automatic switch" did not work (jwplayer html5 was still a bit beta...)

however it's true that now, that we use 5.7, it works.

I'll try to make a new version of our plugin to use jwplayer's html5 mode.
HOWEVER, another reason we used a custom HTML5 player is because Jplwayer's had no playlists functions whatsoever in it (actually you could read in their site "these functions are not available on the HTML5 player, we'll add them one by one in the future").

I believe they have added some, but not all, so I'm not sure how good will be now the HTML5.

so, I have to make some tests and try things. it will take a bit of time because it's not easy work...

but still I'm surprised that the HTML5 does not show on your site with iPad.... you are using the same version that we use..! has you tried accesssing joomlamusicsolutions.com with your iPad? do you see the player on the ALBUm pages?

Germi

Yes I can see the player on joomlamusicsolutions demo site, but I can not see it on my site using ipad. Any ideas on what I can do to get it fixed in the mean time? Maybe a conflict with javascript or how the player is being called?

Any fixes for this?

I don't think it's JavaScript, because the player is there, and working.. but not showing.

please try this version: it uses JWplayer HTML5 mode for iPad

let me know [file name=plg_jwplayer_2-20110823.zip size=661663]http://www.joomlamusicsolutions.com/images/fbfiles/files/plg_jwplayer_2-20110823.zip[/file]

I did an install through the extension manager in joomla and it seemed to install just fine. I did not delete the old one. Do I need to do delete the old one, or is there any special setup instructions?

The player plays in firefox, I tried it from my ipod touch and it just shows a black box where the player would go. Still does not play. The only thing that I notice that looks or acts differently, is that the black box is a little longer.

Thanks for looking into this. Any other ideas?

EDIT: Also just checked it in Chrome. The play buttons work next to the song, but the player does not play and does not show correctly. It shows up as a black box with the bottom half being a black gradient. In the middle it has the words "Download File" even though i have file downloads disabled. I went to http://www.longtailvideo.com/players/ in Chrome with flash disabled, and the jw player there played just fine. Player showed up, audio and video worked just fine.

this has messed up my site.. no player what so ever

I fixed the issue with Chrome by disabling and uninstalling the yootheme widgekit extension. It was having issues with both MC and my gallery, so it had to go.

Unfortunately I am still having issues with viewing the player or getting anything to play on apple devices. Just shows a big black box on my ipod touch.

this is so strange. sorry, I haven't figured it out yet.

please let me some more days (actually I'm out of town for the next 5 days - last days of vacation - but I'll try to work it out offline, on my laptop)

Germi

Cool. Please let me know if you need any access or any files?

I'm having the same issue actually but testing on my iPhone instead of an iPad. I see the big black box where the player would go. This is in Album View.

Clicking on the PLAY buttons next to each individual song does nothing. However, if I click on the actual SONG TITLE, it then will open that Song's detail page and it has a smaller black bar at the top with a little white "Play" button inside it. Clicking on THAT Play button will bring up the song file and start playing it.

This just seems a little complicated to explain to my users! They're going to think they can just press the green Play button next to each song title on the Album View and it should play - but it doesn't...! Also, that big black box at the top is going to confuse people I'm afraid...!

Thanks so much for any help with this issue when you get the time.

Any luck finding a fix for this issue?

I haven't figured it out (I'm totally new to this!) - guess we will have to wait till germi gets a chance when he gets back from traveling...

Germi,

Any solution to this issue yet? I am getting anxious to update my layout, but don't dare change anything from its default until I can get this resolved first.

hello!

no, just got back from my vacation.

YES, I would like access to your site if possible.. so I can test some things online.

can you send me FTP and joomla access?

Germi

FTP and site access emailed to joomlamusicsolutions@gmail.com

Thanks!

Just checked on my iphone as well. Its not working using joomla 1.7. The only thing i can see is download file( if you click on this, it will play the song)

I hope this get fixed quickly. Thanks greengeek for pointing this out.

hello folks,

@greengeek after spending some time on your site... I just decided to go back to previous version of the plugin (2.2.1), and... the error disappeared, now the player shows just fine on iPad, it plays good too....! :S I don't know why it didn't work before...

can you try?

@justjojo when we solve this definitely with greengeek, I'll take a look at yours and maybe install a newer versino

Just to add what I figured out... Any song that you display in "song view" WILL show the player - UNLESS it has a weird character in its name! For example, I had 3 songs with ' in the title: "They're" for example - and these songs wouldn't show the player on my iPhone!! All the rest did.

Now at the album level - none will show the player but just the big black box...!

the big black box is what was showing on @greengeek's site too.. but I just reinstalled the module and it works good now... :S !! pretty weird...

@jackibar : do NOT use the version of the plugin I posted here, please!

use the "oficial", which is 2.2.1

the version I uploaded here SHOWS the black box (confirmed!) so don't use it!

Ok - I will try switching back to that one then - it seems that one wouldn't work for me for some reason, though...! I'll let you know if it doesn't!