I had a problem with the player when I was still playing at https://mr.bet/at/casino/type/slot or watching the tape on these networks. Then I received an update on my phone which I installed and rebooted. After that everything works fine.

Okay so just a quick message to say that Germi the magician went into my site via FTP, worked his magic and everything is working to perfection now. Thanks Germi, much appreciated

Just checking in to see if you've received my email Germi?

Sent access to that email

Not to my knowledge. I definitely don't have widgetkit installed. I have a RT template though so have tried disabled all of their plugins one by one such as RokBox, RokBooster, RokCandy etc and still no luck. I FireBugged my site to see what other scripts were loading and disabled them too but no luck

Anyone with any ideas? Tried messing with cache and it isn't anything to do with that.

Just come across this issue with the latest plugin version of JW player. Everything seems fine on normal desktop machines, testing with handheld devices just shows a black box.

See link.

Any ideas what's causing this?

Regards

no worries

All is well again in the world of ken manually installed as requested.. Players back on site and I am currently streaming from my phone..I cannot express enough to the other people here how helpful you always have been any time I have asked for help. Thank You again sir....
Ken

the problem is that you erased the folder manually, now the uninstaller can't find it.. :S you need to restore the folder manually. unzip the player package and upload it to the folder again please...

player will not install.. says it already exists..found the plugin manager uninstall page.. sorry.. couldnt find before... tried to uninstall from this page.. error reads >Plugin Uninstall: Manifest File invalid or not found>>>Uninstall Plugin Error

Page with artist on it is this one>> http://www.wherethebandsare.com/index.php?option=com_muscol&view=album&id=11

Sorry for the trouble

Ken

no. the component has nothing to do with it. you are having problems with the jwplayer only... please reinstall ONLY the player.

send me a link to a page that is not working on your iphone. I'll take a look with mine and see if I can find something out

I will uninstall the entire component through joomla.. and reinstall from start.. does this sound like a good direction?

you DON'T hve to delete the files manually! never!
all uninstallations must be done through the joomla installer!

Deleted all history , cookies, and cache on multiple phones.. my player did not work. Went to your demo site.. music played fine.. wanted to delete jwplayer and reinstall . went to muscol player folder on server.. deleted jwplayer file... went to reinstall and it says its already there. I now have no players on my site at all. It there another place I need to delete?
Any help appreciated.. You guys have been great.
Ken

Cleared cache in joomla... this fixed the player problem right away.. Thank You. Player still doesnt work on phone but im going to wait till tomorrow to check.. for some reason changes take longer to get to my phone "i phone" ty again and ill play some more tomorrow.

found earlier post duh ^^^

@maxkagen please paster a link. clear your CACHE!! (both Joomla and your browser)

@jackibar the same.. did you cleared all caches? if you did, then please send me access and I'll take a look.. it's pretty strange you keep seeing this message!

I have upgraded to the newest version of MC.. and installed lastest plug in.. Everything shows up except player.. says "player will show in this paragragh" Also.. player on main site still not playing entire track. Verified full file is in fact on server.. posted this earlier but cannot find post

Thanx

germi wrote:

the big black box is what was showing on @greengeek's site too.. but I just reinstalled the module and it works good now... :S !! pretty weird...

@jackibar : do NOT use the version of the plugin I posted here, please!

use the "oficial", which is 2.2.1

the version I uploaded here SHOWS the black box (confirmed!) so don't use it!

Hey, Germi!

Do you have an answer for what player I should use since the "official" one is not working for me? I've had to resort to the version you posted here because the other one just gives message "player goes in this paragraph" and no player shows up... I need to get the right player - but make it work!! I don't get why it's working for everyone else it seems but not for me - and I did just try re-installing it. :side:

will not install.. Does this only work with joomla 1.6? I think im running 1.5

hello Ken,

what version of Music Collection are you using? and what version of the JWplayer plugin? (you should have the LATEST versions, which is MC 2.2 and JWplayer plugin v 2.2.1)

Germi

Morning.. site Im currently working on > www.wherethebandsare.com Excuse the dust.. just getting started.. Player does not work for phone.. If I asked super nicely maybe you could check and see if Im doing anything wrong? Or if im even running the right version?

Also Music players not playing full track... for instance just uploaded on artists.. all tracks are a minimum of 4 minutes long.. Player plays 2 or 3 minutes and skips to next track.. I have verified the entire file is in fact on the server correctly.

Any help as always appreciated

Ken

@greengeek:

1) that is correct. the current player does not have the "automatic" switch if no Flash available... (that what the new version is supposed to do, but since we tried on your site and didn't work, it still needs some work...)

2) well... since there's no JavaScript checking, what you could do is to change the message "Loading player..." for something else. does this message appear where the player should go when flash disabled?

3) quicktime player IS apple's HTML5 player. and NO, there's no way to show the album cover... :S but this is not my fault I checked a thousand times apple's forums and official developer documentation and, strangely, they don't offer an option to set a cover when the player is playing full screen!! pretty weird... but they don't allow it! let's hope if in iOS 5 they'll change it..!

Hey Germi, any word?

Germi - When I switch to version 2.2.1 I again get the message:

The player will show in this paragraph


??!!

Thanks Germi! I just tested it out on my ipod touch and it was working great! Looks like it is switching over to quicktime for the playback. I noticed it does not utilize the html5 on PCs that don't have flash support. I have not been able to test it out yet on an android set that doesn't use flash to see if it is working.

A few questions though.

#1. I could not listen to the player with flash disabled on my PC using firefox, chrome, or safari. It appears that the current player will not fall back to the html5 player when flash is not available. The jw player at longtailvideo.com will do this automatically and works just fine on PCs that have no flash or flash disabled.

#2. This is related to observation #1. Since the player will not work on a PC unless flash is installed there should be some type of notification. Most websites will show a no flash text when the flash can not be displayed. Something like, "This player requires flash. Please download flash at..." With this plugin, it just leaves the area blank which will confuse some end users. Having a no flash message is a common web practice. What would I need to edit to add that?

I do not know much about apple devices and quicktime. But is the following possible:

#3 I noticed on apple devices it is not using the html5 player, but switching over to the default quicktime player. This is fine, but is there a way for the quicktime player to show the album cover artwork and title of what is currently playing. Since it switches to a full screen player mode, and one can no longer view the website until they close the player, it is hard to tell what one is currently listening to.

Thank you for your help.

Ok - I will try switching back to that one then - it seems that one wouldn't work for me for some reason, though...! I'll let you know if it doesn't!

the big black box is what was showing on @greengeek's site too.. but I just reinstalled the module and it works good now... :S !! pretty weird...

@jackibar : do NOT use the version of the plugin I posted here, please!

use the "oficial", which is 2.2.1

the version I uploaded here SHOWS the black box (confirmed!) so don't use it!

Just to add what I figured out... Any song that you display in "song view" WILL show the player - UNLESS it has a weird character in its name! For example, I had 3 songs with ' in the title: "They're" for example - and these songs wouldn't show the player on my iPhone!! All the rest did.

Now at the album level - none will show the player but just the big black box...!