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Problem with component

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Friday, October 21 2011, 11:27 AM
Haimerl
Haimerl
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Hi there,

I have a several problems with installed component, please can you help me:

http://lab.radiovenera.com/index.php?option=com_muscol&view=search&layout=songs&Itemid=55&lang=sr player is not working for some reason it just stop to work. Can you tell me how to fix this problem? Also playlist have a problem, when I remove all items from the list it show me error 500... Player on the left side shows some error...

Please can you help me?

Kind regards!
Responses (19)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, October 21 2011, 06:30 PM - #Permalink
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    hello!

    question: what version of Music Collection are you using?
    did you upgrade?
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  • Accepted Answer

    Haimerl
    Haimerl
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    Friday, October 21 2011, 09:23 PM - #Permalink
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    I don't know, how to check this?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, October 21 2011, 09:40 PM - #Permalink
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    go to backend -> extensions -> components

    and check the version
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  • Accepted Answer

    Haimerl
    Haimerl
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    Saturday, October 22 2011, 11:01 AM - #Permalink
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    In Backend I can not see any information about version of component!

    Can you tell me specific place where I must look? Regards.
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  • Accepted Answer

    Haimerl
    Haimerl
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    Saturday, October 22 2011, 11:38 AM - #Permalink
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    Sorry, I have found it in section Install/Unistall, my version of component is 2.0.0
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, October 24 2011, 09:31 AM - #Permalink
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    ok, the problem seems to be that there is a component, com_jbolo, adding some undesired CSS files to the XML playlist...

    can you disable this component to check it out? was it after you installed this that the player stopped working?
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  • Accepted Answer

    Haimerl
    Haimerl
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    Monday, October 24 2011, 05:58 PM - #Permalink
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    No problem is not with that component, I have install it long time ago and everything was fine.... now player is not working, I have change something in Muscoll settings but I put it back and still this problem is here??

    Can you tell me what to do?
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  • Accepted Answer

    Haimerl
    Haimerl
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    Wednesday, October 26 2011, 12:08 PM - #Permalink
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    Is there any solution for my problem?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, October 26 2011, 03:58 PM - #Permalink
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    hello

    the problem comes from that component, that is FOR SURE, I looked at the source code.

    if you send me FTP details I'll take a look and adapt Music COllection so it avoids this problem!

    Germi
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  • Accepted Answer

    Haimerl
    Haimerl
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    Friday, October 28 2011, 07:13 AM - #Permalink
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    OK, I will send you, but can you tell me on which email to send you?

    Thank you,

    Regards.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, October 28 2011, 04:17 PM - #Permalink
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    yes, joomlamusicsolutions@gmail.com
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  • Accepted Answer

    Haimerl
    Haimerl
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    Friday, October 28 2011, 04:46 PM - #Permalink
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    Ok, I just sent you mail.

    Regards.
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  • Accepted Answer

    Haimerl
    Haimerl
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    Wednesday, November 02 2011, 06:44 PM - #Permalink
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    Last week I have sent you a email, did you receive it? When can you check it?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, November 02 2011, 06:46 PM - #Permalink
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    hello, sorry I've been out for the past 4 days.
    tell me what's your email address and I'll check it right away.
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  • Accepted Answer

    Haimerl
    Haimerl
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    Thursday, November 03 2011, 12:20 AM - #Permalink
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    No problem, my email is milic@medilion.com
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, November 04 2011, 10:37 AM - #Permalink
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    yo got mail! :)
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  • Accepted Answer

    Haimerl
    Haimerl
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    Wednesday, November 16 2011, 11:34 PM - #Permalink
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    I have unistall module and component that you told me but still I can not play any song... even more, I have install new version of component but still I have same problem... can you check it ... http://lab2.radiovenera.com/index.php?option=com_muscol&view=search&layout=songs&Itemid=55&lang=sr

    I have create new domen but all accounts (FTP, joomla) are the same.

    Regards.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, November 18 2011, 05:13 PM - #Permalink
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    hello!

    is your folder hierachy correct?

    this is a file tried to be played:

    http://lab2.radiovenera.com/songs/zabavna/rock/svi izvodjaci/Osvajaci/Krv i Led/10. Dusa Kad Izneveri.mp3

    but this file does not exist!

    can you check this?
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  • Accepted Answer

    Haimerl
    Haimerl
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    Wednesday, November 23 2011, 11:11 PM - #Permalink
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    @germi

    Everything is clear now, thank you for your help :)
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