hello!

please post a link

I'm sorry, I've been out of town last 3 days on a short vacation and coulnd't check my email!

Germi

My web link is http://www.zairem.com

For a better clarity, the module I'm using is "Random and Featured Albums (charts)".

Below is the parameter setting;
Load JQuery library = Yes
Use carousel = Yes
Automatic CSS = Yes
How many albums to show at a time = 4
Working mode = Featured
The FEATURED album IDs = blank
Number of RANDOM albums = 4
Itemid = blank
Orientation = Horizontal
Scroll = 2
Auto scroll = 5
Animation = fast
Circular = Yes
Thumbnail width = 115
Show artist name = Yes
Show album name = Yes
Show year = Yes
Show rating = Yes
Artist ID = blank
Genre ID = blank
Format ID = blank
Module Class Suffix = blank

Thanks.

Hi, could you attend to my question? I thought one year forum support is included on our MC purchase. To be honest, it's a really bad service support.

germi wrote:

hello!

please post a link

I'm sorry, I've been out of town last 3 days on a short vacation and coulnd't check my email!

Germi

Hello, your module is not properly working on my site. And I need a solution on this. If you guys cannot even care about your customer's problem, I will not be hesitant to post what's happening here in Joomla reviews.

I'll wait for your reply for one day and if I do not get it, I will post what I experience here on other forums and joomla reviews.

Regards,
Lian Cung.

you have set Working mode = Featured
try Working mode = Random

@liancung I see your module config and looks ok.

I'll like to try a workaround changing a bit of code on the module, for for that I need FTP access to your site. can you provide it to me?

are you using Joomla 1.5 or 1.6? maybe one of the versions has a litle bug related to JavaScript compatibility, that's what I'll try to sort out.

accept my apologies for the late answer, once more this thread went under my radar.. sorry

I'll promise we'll get this solved out!!!!

Germi