Template Editing Error Issue

srvdesign
srvdesign
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Hello,

When going into your template editor to customize it for our business, I cannot save. It gives me the following error:

Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

Could you please help me with this issue?
Responses (7)
  • Accepted Answer

    Wednesday, February 05 2020, 07:51 PM - #Permalink
    0
    could you send me access so I can check?
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  • Accepted Answer

    srvdesign
    srvdesign
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    Friday, February 07 2020, 03:57 AM - #Permalink
    0
    Sure thing. Let me know the Public IP address you will be connecting from and an email I can assign to the account.
    • Germinal Camps
      more than a month ago
      support@ joomlathat.com
      81.33.251.46
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  • Accepted Answer

    srvdesign
    srvdesign
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    Friday, February 07 2020, 09:24 PM - #Permalink
    0
    Your account has been created.

    Login: JoomlaThat
    Pass: WeCanF1x!t

    Login URL: http://srvdesign.com/administrator/?xaomabng
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  • Accepted Answer

    srvdesign
    srvdesign
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    Wednesday, February 12 2020, 05:04 PM - #Permalink
    0
    Hello, I'm just checking in on my issue to make sure you're able to access what you need. Please let me know if I need to do anything else.
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  • Accepted Answer

    Wednesday, February 12 2020, 09:52 PM - #Permalink
    0
    hi!

    can you try now? I think it should be solved :)
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  • Accepted Answer

    srvdesign
    srvdesign
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    Thursday, February 13 2020, 07:57 PM - #Permalink
    0
    Editor seems to be working now, but now when editing/creating an invoices it's stuck on "saving...." the entire time and seems to be duplicating entries on me. Not sure what you did to fix the first part, but now a new issue has started.
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  • Accepted Answer

    srvdesign
    srvdesign
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    Monday, March 02 2020, 04:07 PM - #Permalink
    0
    Just wanted to check in and see what's going on.
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