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Templates are empty... Issue

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Thursday, March 29 2018, 01:45 PM
Bert Mannaert
Bert Mannaert
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Hi,

An issue I'm experiencing after updating v 2.1.2 to 3.1.1:

The templates seem to be empty when I look at them via the Invoice Manager GUI on the backend (see screenshot).

When I look at the database however, everything seems fine. All fields are present and filled out.

Any ideas what could be causing this?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, March 29 2018, 03:50 PM - #Permalink
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    hi

    not really.. I would need to take a look.

    PS: there was an error in your subscription (I'm sure you noticed!), it should have expired last year... the expiration date was not correct.
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  • Accepted Answer

    Bert Mannaert
    Bert Mannaert
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    Thursday, March 29 2018, 04:09 PM - #Permalink
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    I wondered about that...

    I've prolonged the subscription. If you're right and you can show me it should have expired last year, I have no problem with refunding you for that year of income you lost!

    I'll set up a copy of the site on my local server. Is there some way this forum let's you send a private message or should I email the login?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, March 29 2018, 04:14 PM - #Permalink
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    hello!

    thanks for such fast response to the subscription issue :) no need for refund, I will just set the subscription date as if it was continuing from the last one, ok? (meaning it would expire on August)

    yes, you can send me a private message by cliking on my name, or you can simply email me at support@ joomlathat.com
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  • Accepted Answer

    Bert Mannaert
    Bert Mannaert
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    Thursday, March 29 2018, 04:38 PM - #Permalink
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    Go ahead with the subscription date! After all, fair is fair...

    I'll send you the details of the login when I get around to copying the site onto my local server... I'm estimating it'll be tomorrow.
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