the test comes from here: http://tinytoys.prismadigitale.it/it/ the first image with the black bottle contains the link of the affiliate with id 15 because the conversions end up at id 13 that an affiliate deleted?

hello

if it is assignin to a deleted affiliate, it means that this link between user and affiliate exists priorly in the LOGS table.

just go to logs and DELETE this old assignment, to make sure you make the test "clean".

I have deleted all logs but continue to match the conversion to id 13 that no longer exists and then the other big problem and that does not register conversions for users who buy as visitors, please help us otherwise the extension is unusable with these problems

bindCommerce s.r.l. wrote:

I have deleted all logs but continue to match the conversion to id 13 that no longer exists and then the other big problem and that does not register conversions for users who buy as visitors, please help us otherwise the extension is unusable with these problems

I mean shopping as visitors, that is, without registering on the site

hello

then it means the COOKIE is still in your browser.

delete cookies from your browser, delete logs and then try again. You will see how the ID 13 does not appear anymore.

please, this is not "problems". this is how it is supposed to work.
always the first assignation prevails, as it should be with any affiliate program.

the affiliation prevails on Logs and on Cookie. If you are making tests, always delete logs and cookies first (or use an incognito window in your browser)

about not-registered users: which extension are you using for sales?

bindCommerce s.r.l. wrote:

I have deleted all logs but continue to match the conversion to id 13 that no longer exists and then the other big problem and that does not register conversions for users who buy as visitors, please help us otherwise the extension is unusable with these problems

I mean shopping as visitors, that is, without registering on the site

I add that the site is still undergoing testing so I can give the credentials with which I test

Virtuemart, i test with another computer and with another browser, now test with incognito ...

in VM we can make assignation by IP as well. It should be working

please send me joomla admin and FTP access and I'll check why it is not working.

I tried with window incognito I have the same problems, how to send credentials in private for access to the site ??