Questions

petit
petit
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Hello,

How to contact support via email? I want to request a refund after subscribed to the offer im-em-at-cs

There are too many bug on the components:
- Unable to select a date frontoffice
- Dates are American and not the type of change
- Unable to download invoices in PDF
- Unable to change the template of the invoice
- The Reccurent payment does not work with Akeeba Subscription

Regards
Responses (3)
  • Accepted Answer

    Saturday, May 03 2014, 01:04 PM - #Permalink
    0
    Hello,

    please contact us at support@ joomlathat.com directly.
    however the issues you mention (most of them) seem like there may be some missconfiguration or such, we can help you get everything working fine.

    for example..
    - invoices in PDF: what's the problem? the button doesn't appear? or it doesn't download correctly?
    - unable to change template: what you mean? in the invoice form? that makes no sense.. you should be able to select any template! I can look into it.
    - recurrent payment should work with Akeeba Subscription. if you can give me access I can look into it to see what could be failing.

    I'll wait for your email

    thanks!
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  • Accepted Answer

    petit
    petit
    Offline
    Monday, May 19 2014, 10:25 AM - #Permalink
    0
    Hello,

    - Invoices : The button doesn't appear
    - Invoices with akeeba doesn't work because any invoice number number are created - Impossible to open the invoice
    - Ok i have found the template
    - Date in US format : Impossible to change
    - Expense Manager : Doesn't work - impossible to add entry

    Regards
    • Germinal Camps
      more than a month ago
      many thanks for the explanation. I will need to check these issues with invoices directly to see what is happening. please, can you send me access at support@ joomlathat.com ? thanks!
    • petit
      more than a month ago
      Ok i list all my problem in the email
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  • Accepted Answer

    petit
    petit
    Offline
    Monday, May 19 2014, 10:26 AM - #Permalink
    0
    I have forget

    - DANGEROUS : In invoice, if we change the number after the URL, we can see all payment of all customers
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