Can't upload an album in one run

iPadBuddha
iPadBuddha
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Hi,
I am having troubles uploading single albums in the back- and frontend. For some reason I cannot upload more than 3-4 files at once without getting a error 500. If I upload less than 3, all is well. But that's really a pain in the butt if you have to keep resorting to the same folder time and time again.

I am aware of the fact, that I can upload my files via ftp. That works fine. But I want my clients to be able to upload a full album in one go.

TIA,
Jason

PS: A progress bar for uploads would be a great feature. Currently I have to look at my Chrome progress bar in the lower left corner, but that's not very user friendly.
Responses (9)
  • Accepted Answer

    Sunday, January 12 2014, 09:33 PM - #Permalink
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    hello,

    first of, you should need to see what are the limits on your server. what's the upload_max_filesieze? the post_max_size?
    and max_file_uploads?

    PS: we are already working on a "progress bar" feature, but it's in a very early stage of development so it will still take a while until it's released. but we're on it.
    thanks for the suggestion!
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  • Accepted Answer

    iPadBuddha
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    Monday, January 13 2014, 09:15 PM - #Permalink
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    Hi,

    thank you for the information on the progress bar.

    upload_max_filesize = 10GB
    post_max_size = 10GB
    max_file_uploads = 10 GB

    ...so I guess that should be the problem.

    Any other suggestions?

    Cheers,
    Jason
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  • Accepted Answer

    Monday, January 13 2014, 09:19 PM - #Permalink
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    well.. to start with, max_file_uploads = 10 GB makes no sense, this should be a number (like.. max_file_uploads = 50)
    not a "size".

    also, the others.. you have to set them in megabytes, like this: 128M.
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  • Accepted Answer

    iPadBuddha
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    Monday, January 13 2014, 09:27 PM - #Permalink
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    I know the others are set in MB, but I was too lazy to write 10000M ;)

    max_file_uploads... where would I be able to find this information? In the backend of my server, there is no option to see how many uploads are allowed at once. My provider told me that every user is limited to 20 simultaneous connections. Could the affect this phenomenon?
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  • Accepted Answer

    iPadBuddha
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    Monday, January 13 2014, 09:28 PM - #Permalink
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    I know the others are set in MB, but I was too lazy to write 10000M ;)

    max_file_uploads... where would I be able to find this information? In the backend of my server, there is no option to see how many uploads are allowed at once. My provider told me that every user is limited to 20 simultaneous connections. Could the affect this phenomenon?
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  • Accepted Answer

    Tuesday, January 14 2014, 10:12 AM - #Permalink
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    it's not the same the number of connections that the max_file_uploads.
    if you don't see it, you can add it yourlself. set it to 50 for example.

    with this, we're trying to see what can be causing your error. for example: it always stops working at 3 songs?
    how big are the songs? what happens if you use very small files? can you then upload more?

    what about the max_execution_time? what's its value?
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  • Accepted Answer

    iPadBuddha
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    Tuesday, January 14 2014, 05:05 PM - #Permalink
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    if you don't see it, you can add it yourlself. set it to 50 for example.

    how would I accomplish this?

    with this, we're trying to see what can be causing your error. for example: it always stops working at 3 songs?
    how big are the songs? what happens if you use very small files? can you then upload more?

    File sizes are usually between 5 and 12 MB. If the sizes are small enough, it's possible to upload 4 songs at once. The larger the file size the less uploads at once are possible without getting a error 500.

    php_max_execution_time is 1800
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  • Accepted Answer

    Tuesday, January 14 2014, 08:07 PM - #Permalink
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    then the problem is for sure the max upload filesize or the post_max_size

    are you 100% the values you told me are being actually applied?
    you can see this on joomla backend, if you go to see PHP information
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  • Accepted Answer

    iPadBuddha
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    Saturday, January 18 2014, 10:26 PM - #Permalink
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    Hi, yes the information is correct. It seems the problem has been solved. My provider turned off FCGI. And since then it's been uploading very reliably.
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