hello,

please log in with the account used to purchase Music Collection (sothoeurn is not a validated account)... thanks!

Yes, my subscription is expired, but I used to be your customer. Could you help please?

with what account..? it was not sothoeurn, was it? I looked on the system and sothoeurn doesn't appear as an old customer

thanks!

Sorry. That account, I signed up before I bought your product in purpose to test and see the look and feel of yours.

Now I log in with the account used to purchase Music Collection. Could you help please?

yes I can help you but I need you to log in with the correct account!

Ok I'll log in with my correct account.

Thanks

WE are also having this issue too. please see screen shot attached .. It happens on a couple of browsers but mainly safari and is Random ..
It also happens on display ..
the website is http://www.foghornrecords.net/

I tried in Chrome and had no problem.. you have it in chrome as well?

The screen shot that we supplied is in Safari ..and it happens intermittently (randomly) . its possible that its related to internet speed or connection although the connection at the office is pretty good.. Maybe its worth investigating a bit more , as i am sure that other people have had this problem also .
Thanks
M

I'm thinking another option: is it possible that it is happening if the song list contains some filenames that contain apostrophe's in the name?