Can't see JW player

0
Hello,

I read through the instructions and uploaded the component, checked that the folders were added, changed the parameters and than uploaded all the plug ins and modules. I placed the player in the right position in the Jomsocial template and all I can see is the label "Music Player" and a link underneath that says "show player in Popup" however when clicked nothing happens. What did I do wrong?

Thank You in advance for your help.
Responses (7)
  • Accepted Answer

    Thursday, May 16 2013, 11:42 AM - #Permalink
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    have you installed the jwplayer PLUGIN? (not module)
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  • Accepted Answer

    Thursday, May 16 2013, 03:52 PM - #Permalink
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    I have installed and published both. In the plugin I have the html 5 settings on yes for safari and chrome and no for the other browsers. There is nothing in the skin field. I am really at a loss?
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  • Accepted Answer

    Thursday, May 16 2013, 03:54 PM - #Permalink
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    the player does appear in the album pages, correct?

    is the problem of empty player only with the module..? probably this means simply that you haven't "add to playlist" any song yet.. have you?
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  • Accepted Answer

    Thursday, May 16 2013, 04:32 PM - #Permalink
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    I added a playlist yesterday and it still doesn't show up. I am having some issues with adding albums on the front end as well if that might be connected. The show player in popup button under where the player should be doesn't link to anything. Here is a link to website http://citywasp.com I can send you super user log in info if you would like. I am just not sure how to send it to you.

    When I click on songs I can only play in Chrome or Safari but the player on the module doesn't show up at all.
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  • Accepted Answer

    Thursday, May 16 2013, 04:33 PM - #Permalink
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    please email it to me at joomlamusicsolutions@gmail.com

    many thanks.
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  • Accepted Answer

    Thursday, May 16 2013, 05:04 PM - #Permalink
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    Email Sent, Thank You!
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  • Accepted Answer

    Tuesday, May 21 2013, 05:00 AM - #Permalink
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    Issue with JW Player was caused by a jquery issue with template and fixed with a quick adjustment.
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