Hi Mark,

Just for your information..
My site also runs on the latest J3 version now 3.10.4 and before that it ran on J3.9 as well.
I never had any problems as you describe here, I also have jquey set to on in the configuration from MusCol.
Did you try it with the setting set to off?

Maybe do a reinstall of MusCol latest version to try?? Also I use a gantry 5 template as you do I see. which version of Gantry you use? I know 5.5.... does have issues with J3
Maybe install the latest version of 5.5 currently 5.5.7 But as far as I know the gantry team advises version 5.4 for J3 sites.. Mine runs fine on 5.5.7 though .

Not a precise solution for your problem but hopefully it helps..

Appie

btw is your MusCol system plugin in the last position?

Appie Thrasher wrote:

Hi Mark,

Just for your information..
My site also runs on the latest J3 version now 3.10.4 and before that it ran on J3.9 as well.
I never had any problems as you describe here, I also have jquey set to on in the configuration from MusCol.
Did you try it with the setting set to off?

Maybe do a reinstall of MusCol latest version to try?? Also I use a gantry 5 template as you do I see. which version of Gantry you use? I know 5.5.... does have issues with J3
Maybe install the latest version of 5.5 currently 5.5.7 But as far as I know the gantry team advises version 5.4 for J3 sites.. Mine runs fine on 5.5.7 though .

Not a precise solution for your problem but hopefully it helps..

Appie

Hi Apple, I appreciate the help. I'm also using Gantry 5.5.7 on a Cloudflare setup and I'm receiving occasional 503 errors when loading the template in the backend. This never happened before migrating. This is strange as I'm on a good Cloud based server and not even using half of the resources.

I've already tried a fresh install of MusCol to no avail.

Since I posted this I noticed a similar conflict with a Cookie Consent plugin. The popup appears but won't disappear after clicking "Accept". This leads me to believe there's a site-wide issue at play.

I've tried the following:

1. Installing JQuery Easy Plugin
2. Fresh install of MusCol files
3. Placing MusCol system plugin in last position
4. Disabled individual plugins one by one

So far, nothing is helping.

One thing I noticed is the site is trying to load the following page

.../index.php?option=com_muscol&task=get_album_songs&id=xxx

But is returning a 404 error. Is something stopping this page from loading?

Mark, I am not a coding guru so cant help you out exactly here... but trying to think along with you..

But what happens if you delete id 15761 completely..
And maybe a reinstall of Joomla over the new site or did you try that also..

Mark wrote:

One thing I noticed is the site is trying to load the following page

.../index.php?option=com_muscol&task=get_album_songs&id=xxx

But is returning a 404 error. Is something stopping this page from loading?

Hi Apple, I've tried but it still won't load.

I still have a test environment set-up on a different server and the link above loads perfectly. It seems to be an issue after migration.

Good to hear Mark, I also was testing this for you on my test site.. so glad its resolved..

Greetz,

Appie