Invoices Not Deleting Bug

Eddie K
Eddie K
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The invoices will not delete no matter how many times, ways I attempt it. I saw another person had this issue. Can someone tell me how to correct this?
Responses (8)
  • Accepted Answer

    Wednesday, July 27 2016, 03:54 PM - #Permalink
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    Hello,

    Can you please log in with your subscription account? The user "elkellyjr" just registered and it's not a verified user..

    Thanks!
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  • Accepted Answer

    Eddie K
    Eddie K
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    Friday, July 29 2016, 04:18 PM - #Permalink
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    I am verified now. Can you please explain a way to fix this?
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  • Accepted Answer

    Friday, July 29 2016, 04:21 PM - #Permalink
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    Hi,

    thanks, but.. you just subscribed, just right now... how come you were using Invoice Manager already? can you explain that please?

    I can help you, but I will need to verify that the installation you have is for the same version (Standard) than the subscription you have now (which is active, yes)

    I will need access to joomla admin.
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  • Accepted Answer

    Eddie K
    Eddie K
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    Friday, July 29 2016, 04:31 PM - #Permalink
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    I wanted to test it first so I tried out a friends copy, with all intents on buying it, like I just did. I am really interested in utilizing this software, not just for myself, but for clients I will be purchasing it for in the future, as I am a web designer, I could really push this product on customers running online stores and selling things.

    If all goes well, I'd like to upgrade to the highest level of this software, but I want to make sure it runs smoothly first if I'm going to be installing it not only on my site, but on clients sites as well. (Which I will buy a copy for each, I understand that).

    Can I send you my admin access privately so the entire bored doesn't see my info?
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  • Accepted Answer

    Friday, July 29 2016, 04:34 PM - #Permalink
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    Many thanks for the explanation!

    yes, please send me the access at support@ joomlathat.com and I'll take a care of it.

    thanks!
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  • Accepted Answer

    Eddie K
    Eddie K
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    Friday, July 29 2016, 04:35 PM - #Permalink
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    OK, thank you for understanding. Much appreciated.
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  • Accepted Answer

    Eddie K
    Eddie K
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    Sunday, July 31 2016, 06:29 PM - #Permalink
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    Clean install and I'm still having an issue with the invoices not deleting/not showing and my date format will not change. Can you please help me?
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  • Accepted Answer

    Monday, August 01 2016, 09:58 AM - #Permalink
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    please try to make a "real" clean install: you need to delete the Database Tables for Invoice Manager (those begining with __invoices). Uninstall the extension and then reinstall. let me know if that helps, otherwise I'll log in myself.
    You will loose any invoices data you may have, in this process.
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