Content of Notes not showing in the edit

paulohabl
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This is the first invoice.

I entered notes and they have showed in in View and PDF/Mail modes, but is not appearing in Edit mode. Also, it is not appearing in a New Quote either. In Invoice Notes shows only the Admin box.

I havent touched any installation file or the database structure.

I have edited the template though and contents.

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paulohabl
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Tuesday, December 06 2016, 09:04 PM - #Permalink
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Problem is resolved.

Cause: ARK editor messing up. Changed to JEC and is solved
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  • Accepted Answer

    paulohabl
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    Saturday, November 19 2016, 10:22 AM - #Permalink
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    Picture of the Notes in Edit or New quote. Note, it was OK the first time.
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    paulohabl
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    Saturday, November 19 2016, 10:23 AM - #Permalink
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    Picture of new Invoice
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    paulohabl
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    Saturday, November 19 2016, 10:24 AM - #Permalink
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    On the first post I meant this is the first Quote

    Sorry to post fragmentarily.
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    Sunday, November 20 2016, 11:35 AM - #Permalink
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    it doesn't show at all?
    have you modified anything in the layout files?
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    paulohabl
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    Sunday, November 20 2016, 12:31 PM - #Permalink
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    Nothing of the core was touched.

    I have played only with the templates Q1 and D1 and the rows in the database of Invoices and Items table - clearing some test data that persisted after invoices were deleted (but this is another issue we talk later)

    To test if there was a corruption I have replaced com_invoices in Components and Administrator folders with a fresh set of files, but it didn't work either.

    I can give you access to the site if you want to see by yourself.
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    paulohabl
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    Sunday, November 20 2016, 12:40 PM - #Permalink
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    I have just looked into it and it seems it is working again! How can it?

    I am going to reset the cache time in Global Configuration of Joomla back to 15 to see if this could be the cause, as this is the only major change I made.

    Nevertheless it is strange the entry form of Notes be affected, if it was the content is easier to understand, but the empty boxes should be presented anyway, don't you think so?
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    Monday, November 21 2016, 09:00 AM - #Permalink
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    I don't know what to tell you... :) I haven't touched anything...

    what you mean about the empty boxes?
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    paulohabl
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    Thursday, November 24 2016, 05:52 PM - #Permalink
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    The problem with Notes fields (boxes) disappearance is back again. Whole day today.
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    paulohabl
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    Friday, November 25 2016, 08:23 AM - #Permalink
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    Notes - still not working.
    I have allowed 12hours and now had asked to restart the Apache service on my shared web hosting, cleared all cache and still not working.

    Could you please have a look into it as Notes is an important part of the Quotes as I am using it as part of the terms and conditions.


    Paulo
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