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Automatically adding customers and products chen creating invoice Issue

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Thursday, August 11 2016, 08:05 AM
Glenn
Glenn
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Hi

I seem to have some problems when creating invoices. When I create a new invoice, I can't find the customer automatically nor the items that I added before in the section "products".. I need to perform a manual input, because the system doesn't search automatically for a match.

Anton :-) ?

Thanks!
Responses (7)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, August 11 2016, 10:05 AM - #Permalink
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    If you want, please send me admin access at support @joomlathat.com and I'll gladly take a look at it!
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  • Accepted Answer

    Glenn
    Glenn
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    Thursday, August 11 2016, 11:59 AM - #Permalink
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    Allright, thanks! I've sent you an email ;)
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  • Accepted Answer

    Glenn
    Glenn
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    Saturday, August 13 2016, 08:23 AM - #Permalink
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    Did you already had the time to take a look?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, August 16 2016, 09:09 AM - #Permalink
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    Hello!

    thanks, I could check it now.

    This was simply because you had installed ALL our plugins even if you were not going to use them..

    for example, you had installed the plugin for VirtueMart, but you don't even have virtuemart installed in your website. That was causing the problem.

    I unpublished it, and now it works. please test.
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  • Accepted Answer

    Glenn
    Glenn
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    Tuesday, August 16 2016, 11:05 AM - #Permalink
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    Hi

    thanks, the items issue works!! Now, when I try to do the same thing with the customer, I get the same problem. The systems doesn't browse automatically for contacts.. Also, when I go to "contacts" and I try to create a new Quote, the system responds with a new window to create a new invoice..

    Greetings!
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, August 16 2016, 11:38 AM - #Permalink
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    samae issue.. you have ALL PLUGINS installed, even you don't use any of them..
    I asumed you would disable those you don't use after I explained...

    anyway, I did it for you...

    the new QUOTE works fine when I try it...
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  • Accepted Answer

    Glenn
    Glenn
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    Tuesday, August 16 2016, 11:44 AM - #Permalink
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    Ow okey, I'm sorry! Thanks anyway for your help and time!
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