no charts ! no line in front office ! Issue

JFR
JFR
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hello
I installed expenses manager, but no charts appears and no line registred in front office.
if I go in back office I can see all !

please could help me ?
Regards
JFR
Responses (18)
  • Accepted Answer

    Wednesday, September 16 2020, 01:12 PM - #Permalink
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    Hello

    the charts are generated with Content Statistics, which is a separate extension:https://www.joomlathat.com/content-statistics
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  • Accepted Answer

    JFR
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    Wednesday, September 16 2020, 01:32 PM - #Permalink
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    Hello
    I'm sorry, I talk about the main graphic in Expense manager (see my pictures attached)
    Thank for your help
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Wednesday, September 16 2020, 01:44 PM - #Permalink
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    Hello,

    Your prompt support answer should be very appreciated!
    Thank

    JFR
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  • Accepted Answer

    Wednesday, September 16 2020, 02:34 PM - #Permalink
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    Hello

    Yes, this main graphic is created by Content Statistics, which is a separate extension!
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  • Accepted Answer

    JFR
    JFR
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    Wednesday, September 16 2020, 02:46 PM - #Permalink
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    OK,

    also the line under the graphic when a user save an income ?

    Regards,
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Wednesday, September 16 2020, 02:51 PM - #Permalink
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    Hello
    I understand now !
    but in this case it was preferable for me to buy a package !

    please could you do a discount effort for me to buy separatly "Content statistics"

    Thank per advance
    JFR
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  • Accepted Answer

    Wednesday, September 16 2020, 05:51 PM - #Permalink
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    Hello

    Yes, here is a discounted invoice for you to upgrade to Content Statisitics: https://www.joomlathat.com/index.php?option=com_invoices&view=invoice&id=26760
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  • Accepted Answer

    JFR
    JFR
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    Thursday, September 17 2020, 08:50 AM - #Permalink
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    Hello,
    Many Thank for your support.

    Please could you change the invoices amount!

    Thank again
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Thursday, September 17 2020, 10:05 AM - #Permalink
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    hell,

    i tried to install the charts but I don't reach ! Please could you help me ?
    See attached my pictures

    Thank for your help
    JFR
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  • Accepted Answer

    Thursday, September 17 2020, 10:06 AM - #Permalink
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    hi! have you followed the instructions in the documentation? https://www.joomlathat.com/documentation/expense-manager/graphic-reports
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  • Accepted Answer

    JFR
    JFR
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    Thursday, September 17 2020, 11:01 AM - #Permalink
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    Hello Germinal,

    I followed all documentations, but to be honest, we have pictures showing old plugin or old modules with different name !

    the best way for me will be to get pictures showing the "configuration" in your back office to get the charts as shown in your DEMO website.

    Thank per advance.
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Thursday, September 17 2020, 02:04 PM - #Permalink
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    Germinal,

    maybe these informations will help you to find my solution !

    See picture one :
    1 ) with login (super users) I can see all the information on top (amount, %, name, date ,etc )
    when i creat a new user, and log with the information of new user, all the informations on top position disappears !???

    2 ) with my login (super user), i can filled all information, but when I click on save item button, nothing appears in front office. When i checked in Back office, i have all my information saved and i can see the list like you demo site !???

    3 ) I'm looking to find the chart in front office, you can see in my picture we have the label "Content Statistics( Evolution in time), but no grpahic appears.

    Please could you check with me step by step the configuration!?

    I have to show and start this new application for all my team end of september.
    Thank for your help
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Friday, September 18 2020, 07:34 AM - #Permalink
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    Hello Germinal,

    Please don't forget me !

    regards
    JFR
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  • Accepted Answer

    Friday, September 18 2020, 08:44 PM - #Permalink
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    Hello!

    I can see there are no data in the charts.. but I can't see any Expense Manager entry either. did you add any income/expense?
    can you send me a screenshot of the module configuration for Content Statistics?
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  • Accepted Answer

    JFR
    JFR
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    Monday, September 21 2020, 07:22 AM - #Permalink
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    Hello Germinal,

    what is very strange, I have all my data saved in back offcie as ciyou can see in the picture attached.

    I have a question : when i Download two files (evolution in time) and evolution (compare and individual) I have the same name in my back office modules for theses two different files, is it normal ?

    Thank for your help
    JFR
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  • Accepted Answer

    JFR
    JFR
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    Monday, September 21 2020, 07:39 AM - #Permalink
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    Hello
    Maybe this information can help you.
    I tried to re-install the module Evolution in time, I got this message (see pictures attached)

    Thank for your help
    JFR
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  • Accepted Answer

    Monday, September 21 2020, 09:28 AM - #Permalink
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    hello

    this is not the problem

    if you added something in the backend and you're not seeing it in the frontend, it means that you're not logged in with the same user account.
    You will only see the expenses for the user you're logged in with!
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  • Accepted Answer

    JFR
    JFR
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    Monday, September 21 2020, 11:09 AM - #Permalink
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    Hello Germinal,

    OK, but when tried with my user (super registred), I can't see any datas in front office.
    And when I create another user (Test), is not possible to input Data ????

    Have you read my message regarding the module
    "I have a question : when i Download two files (evolution in time) and evolution (compare and individual) I have the same name in my back office modules for theses two different files, is it normal ?"


    Thank for your strong support
    JFR
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