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Export to CSV issue Issue

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Thursday, June 22 2017, 06:36 PM
adarr
adarr
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Greetings,

I have Content Statistics running and it is definitely tracking events. About 5k + so far.

Clicking on the Export to CSV button does nothing however.

Is there a trick to getting this to work? Is there something else that needs to be done besides clicking on the button?

Thanks
Responses (7)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, June 23 2017, 08:22 AM - #Permalink
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    just clicking the button should be enough.

    can you check, on CS options. what is the value for "Max rows export in CSV" ?
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  • Accepted Answer

    adarr
    adarr
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    Friday, June 23 2017, 01:15 PM - #Permalink
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    The CS option is set to 5000.

    My total number of rows at this moment is 5499 and seems to stay at that number.

    If I select only 100 rows, it does the same thing.

    Clicking the export button, essentially refreshes the content on the page.

    Maybe it's exporting it somewhere, but I'm not sure where that would be. There's no dialog box for me to select a location.

    Thanks!
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Sunday, June 25 2017, 12:23 PM - #Permalink
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    hello

    could you send me joomla admin access so I can take a look?
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  • Accepted Answer

    adarr
    adarr
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    Monday, June 26 2017, 01:46 PM - #Permalink
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    This site is behind a firewall unfortunately.

    I had hoped there might be an answer based on a similar issue that someone might have had.

    Thanks.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, June 29 2017, 08:26 AM - #Permalink
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    I hadn't seen like you describe it before...
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  • Accepted Answer

    smorgasbord
    smorgasbord
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    Tuesday, November 14 2017, 05:29 AM - #Permalink
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    I am having the same problem.
    Click on the export CSV link and it immediately goes back tot he page and there is no export to either my download folder in Windows or on the hosting site that I can see.
    Given the speed it returns, I think it is not doing anything.
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  • Accepted Answer

    smorgasbord
    smorgasbord
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    Tuesday, November 14 2017, 05:32 AM - #Permalink
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    it must have heard me:D
    It is now working.
    FYI, I altered the default rows ro 150,000 as i have 120,000 enties.
    Is it possible that it will not export if rows > the default value in 'options'
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