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Problems installing plugins Issue

Extensions
Friday, January 19 2018, 10:21 AM
cris_sc10
cris_sc10
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Hi,
I have purchased the Content statistics extension. After installing, only the component and the modules are recognized by joomla. Although there is no error message after installing plugins, they doesn't show in the plugin list.
The component content statistics show this message:
"You don't have any extension plugins for Content Statistics enabled in your site. Please, proceed to install at least one extension plugin for Content Statistics to start tracking data. Read our installation instructions for more information".
Colud you help me with this issue please?
Thanks
Responses (3)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, January 19 2018, 12:20 PM - #Permalink
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    hello,

    it's weird. they don't show up? or they show, but they're unpublished?
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  • Accepted Answer

    cris_sc10
    cris_sc10
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    Friday, January 19 2018, 01:03 PM - #Permalink
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    They don't show up in the plugin list, neither published nor unpublished.
    It's really weird since I don't get any error message after installing.
    I've cleaned the cache too, so I don't know what to do
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, January 19 2018, 02:27 PM - #Permalink
    0
    that's so weird. if you want, please send me joomla admin access at support@ joomlathat.com so I can check it...
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