Can't record statistics from ZOO

scann17
scann17
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When choosing ZOO as content provider and any of the option thereafter no data shows up. Empty.

Any suggestions?
Responses (7)
  • Accepted Answer

    Monday, June 17 2013, 09:11 AM - #Permalink
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    Hello

    I applogise about this, when activating the new website we didn't publish the help article about this.
    Here is what you need: http://www.joomlathat.com/documentation/content-statistics/configuring-the-zoo-plugin

    if you have any doubts or issues, please don't hesitate to ask again.

    Germi
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  • Accepted Answer

    scann17
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    Tuesday, June 18 2013, 01:36 PM - #Permalink
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    Thanks for that. Got it working.
    Though I'm experiencing a big issue, whenever I try to get to ZOO's "Edit Elements" inside the "Types" overview I get the error:
    SQL=SELECT module FROM w5629_modules WHERE id = news-article

    If I deactivate the Statistics plugins it starts working again. Any thoughts?
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  • Accepted Answer

    Tuesday, June 18 2013, 03:18 PM - #Permalink
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    That's strange.. this happens you in Zoo, not in the module manager?
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  • Accepted Answer

    scann17
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    Wednesday, July 10 2013, 10:01 AM - #Permalink
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    Sorry for my late response, my hosting provider (Dedicated Server w/backup) managed to delete the whole server including backups.
    Been restoring with new installation. Many late nights :)

    This did indeed happen in Zoo, I'll try it again now as soon as I get Statistics up and running again.
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  • Accepted Answer

    scann17
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    Wednesday, July 10 2013, 12:23 PM - #Permalink
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    SQL=SELECT module error still occurs. Happens with all ZOO types.
    Need to deactivate the Statistics plugin everytime I need to edit elements in ZOO..
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  • Accepted Answer

    Wednesday, July 10 2013, 12:25 PM - #Permalink
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    hmm.. ok. I think I have an idea on what this can be.
    could you send me FTP access details and joomla access to the site so I can take a look? our email: support@ joomlathat.com
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  • Accepted Answer

    scann17
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    Tuesday, November 26 2013, 06:54 PM - #Permalink
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    It seems that as soon as this issue was fixed there's no longer being any data recorded from zoo?
    Been wondering for a while what's happening. My main content is delivered from ZOO so my statistics don't look to good.. heh.

    Any idea what could be wrong?
    • scann17
      more than a month ago
      The issue was fixed 25th of july this year, and there's no data from that date to now.
    • Germinal Camps
      more than a month ago
      can you contact me at support@ joomlathat.com? I'm trying to see what can be the cause for this.
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