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I just purchased Affiliate Tracker for J4 after recently migrating from J3 to J4. I've been using Affiliate Tracker for a few years with J3, but when trying to upgrade to AT's new version, I get error message: JInstaller: :Install: Error SQL Duplicate column name 'ref_word'.

Screenshot: https://prnt.sc/6g3skr2_os1r

I disabled AT as it is not working right now.
What to do?
We have many affiliates, so this is urgent - please!
Tks,
Serge
Responses (3)
  • Accepted Answer

    Thursday, September 14 2023, 02:51 PM - #Permalink
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    hello,

    I can't see the image you sent

    you get this message on installation? can you send me access at support@ joomlathat.com?
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  • Accepted Answer

    Thursday, September 21 2023, 05:14 PM - #Permalink
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    Hi Germinal!
    Here's another attempt to show you the screenshot: https://prnt.sc/hs9ngj_xp5vj
    I'll be emailing you admin access shortly.
    Regards,
    Serge
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  • Accepted Answer

    Friday, September 22 2023, 04:35 PM - #Permalink
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    I see that the link is still not working, so I'm uploading the screenshot here.
    Tks,
    Serge
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