Parent not correct Issue

YTC
YTC
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Hello
I have downloaded the last files and installed the files. So is the last zipped version.

The conversation looks perfect. (I changed the parents manually before I used the link of ID 18)
But the new account (ID 19) has not the right parent. Should be account 18 not 13. The user ID in the conversation is empty. Maybe there is the issue.

Any ideas?
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  • Accepted Answer

    YTC
    YTC
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    Friday, August 31 2018, 10:00 AM - #Permalink
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    If I leave the Default ItemId empty, could this cause the issue?
    And if yes. How do you create a Default ItemId which works with two languages? If I fill the Default ItemId with the english ItemID, the Affiliate Tracker has a problem with the language. If I switch the language I get a 404 error.

    /index.php/de/my-affiliate-de/affiliate-account/accounts
    with the click to Auszahlungen
    /index.php/de/my-affiliate/payments
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  • Accepted Answer

    Saturday, September 01 2018, 09:55 AM - #Permalink
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    no, this will not cause an issue, but it's always recommended to use the default Itemid.

    about the parent assignation, are those "tests" you are doing?
    for tests, make sure to always use clear browsers (no cookies) when registering new accounts.
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  • Accepted Answer

    YTC
    YTC
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    Sunday, September 02 2018, 11:15 AM - #Permalink
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    Yes for sure. If I understand the system if the conversation shows the right commission the affiliate-link works and cookies were deleted perfectly. I tried the registration with different devices with 100% clear browsers. Same different
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  • Accepted Answer

    YTC
    YTC
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    Sunday, September 02 2018, 05:50 PM - #Permalink
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    I checked the DB the atid looks perfect. Could it be if I have 4 conversations with the same reference_ID that Affiliate tracker is using the last DB entry. Means with the highest ID?
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