No PayPal email available

easypony
easypony
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Hi

When I go to pay affiliate I get "No PayPal email available".

I set the affiliate account up for them and added a paypal address at the time?

Could you explain theis please.

Thank you
Steve
Responses (9)
  • Accepted Answer

    Exec
    Exec
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    Wednesday, April 12 2017, 03:15 AM - #Permalink
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    i am having this problem today April 11th 2017 can someone show me the download paypal link to fix like discussed in this thread. I already changed the email on the front end and no change take place.
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  • Accepted Answer

    Thursday, October 13 2016, 03:49 PM - #Permalink
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    the user has to fill out his paypal email in the frontend, when he creates or edits his affiliate account.
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  • Accepted Answer

    sneex14
    sneex14
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    Thursday, October 13 2016, 12:08 PM - #Permalink
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    Hi, I've the same problem. "No PayPal email available". Where is the bug? Can you explain what to do?
    Best regards
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  • Accepted Answer

    Monday, December 14 2015, 10:59 AM - #Permalink
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    The paypal email will be used only for this payment. to have it "permanently" stored, then the user must input it in his frontend form, when editing his affiliate account.
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  • Accepted Answer

    easypony
    easypony
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    Monday, December 14 2015, 05:24 AM - #Permalink
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    Hi

    Thank you for looking into this.

    I have attached a screen shot of the interface with just a quick question.

    Once the PayPal email account has been added will that permanently update that affiliates account or will we need to add it each payment?

    Regards
    Steve
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  • Accepted Answer

    easypony
    easypony
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    Sunday, December 13 2015, 12:47 PM - #Permalink
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    Hi

    I have updated the plugin and emailed access.

    Thank you
    Steve
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  • Accepted Answer

    Sunday, December 13 2015, 11:56 AM - #Permalink
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    Hello,

    please, upgrade now the paypal plugin (only), to version 1.1.1, I have just uploaded right now.

    You shouldn't see the "No PayPal email available".. if you do, please send me joomla access at support@ joomlathat.com and I'll take a look.
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  • Accepted Answer

    easypony
    easypony
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    Sunday, December 13 2015, 11:53 AM - #Permalink
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    Hi

    I have upgraded the component and the plugin could you explain how that is done, do I -
    1) Click on accounts
    2) Click the button "Create payment for $10.00" for example on an affiliate account in the right column.
    3) The "Payment: [ NEW ]" view comes up with - Payment creation, Payment datetime, Paid (checkbox), Payment method and Payment details
    4) What information do I need to add to those?

    I have tried entering the affiliate paypal email address in their Payment details text area then save but I still get the message - "No PayPal email available". after I save, the email address is still there.

    Please explain how this is done.

    Thank you
    Steve
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  • Accepted Answer

    Sunday, December 13 2015, 10:22 AM - #Permalink
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    The affiliate should input their paypal account in the frontend, when the edit or create the account..

    I have just upgraded the paypal plugin to version 1.1.1, this will allow you to put the paypal email when you are about to pay.
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