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I added some accounts like described in the documentation. I also created referltexts / numbers.

Sadly, no matter how often i access the path with the referral id, it simply won't track anything. No conversions appear, even after multiple purchases.

The weird thing is, i even see the "atid" cookie set in my browser, but conversions still don't happen.
Responses (9)
  • Accepted Answer

    Tuesday, November 19 2019, 09:50 AM - #Permalink
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    what extension do you use for purchases?

    (also, how is the atid=822 you're using that high? it should be 1, 2... not 822)
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  • Accepted Answer

    Tuesday, November 19 2019, 10:04 AM - #Permalink
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    I'm using J2Store.

    Well we got actually over a thousand accounts in our old shop, i have to transfer them all, once i got the plugin working. 822 is just an example..
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  • Accepted Answer

    Tuesday, November 19 2019, 10:05 AM - #Permalink
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    ok but you're testing with a real affiliate ID number, no? I mean, 822 will not work if there's no such account..!
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  • Accepted Answer

    Tuesday, November 19 2019, 10:07 AM - #Permalink
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    Nono the accounts exist of course! :D

    or does it only work if the account is connected to a normal Joomla account? Because apparently the plugin doesn't force me to connect an account.

    So i created all these accounts only in the extension and they are not related to the standard accounts
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  • Accepted Answer

    Tuesday, November 19 2019, 10:09 AM - #Permalink
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    I don't think that's the problem, but try to connect it to an account

    also, for tests, always use cookie "clean" browser (for instance, an incognito window)
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  • Accepted Answer

    Tuesday, November 19 2019, 10:17 AM - #Permalink
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    i connected the account with an existing joomla account.

    i tried two purchases, once with a guest user and once with an existing account. Both times in another browser.

    Sadly there are still no conversions
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  • Accepted Answer

    Tuesday, November 19 2019, 10:23 AM - #Permalink
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    ok, can you send me joomla admin access so I can check?
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  • Accepted Answer

    Tuesday, November 19 2019, 10:56 AM - #Permalink
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    I sent you a login account through pm
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  • Accepted Answer

    Wednesday, November 20 2019, 12:28 PM - #Permalink
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    Any news on this topic?
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