Affiliate account errors

tmorrison1
tmorrison1
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Hi,
When requesting a new affiliate account and link i am getting the following error messages. The first happens after i submit the registration form this appears: You must provide at least one recipient email address. I am also getting the following error message when i select the link in my email to activate an account: 403 - Access forbidden.
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  • Accepted Answer

    tmorrison1
    tmorrison1
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    Monday, January 18 2016, 03:29 PM - #Permalink
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    Hi, I have sent a second ticket requesting a refund and have already removed affiliate tracker from my site. Among the many errors it's just not compatible with my website template and i don't have the time to get it working. Thanks. Please advise.
    • Germinal Camps
      more than a month ago
      ok. sorry to hear it. refund has been made.
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  • Accepted Answer

    Monday, January 18 2016, 11:00 AM - #Permalink
    0
    Hello again,

    I think we have found the reason for the 403 error. The error appears because in the site configuration, the option to "allow user registration" is set to OFF.
    Since user's are not allowed to register, the link returns an error. If you enable that option, the link will work.

    On our end, we are going to include the option to NOT allow the user to register through Affiliate Tracker if that option is set to OFF in joomla user global configuration, this way there will be no option of bypassing this configuration (and therefore, to avoid the error).
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  • Accepted Answer

    Monday, January 18 2016, 10:52 AM - #Permalink
    0
    Hello,

    We are investigating where this error may come from (the 403 "forbidden" link), trying to replicate it on our end. Thanks for the feedback, we will keep you posted.
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