Player error

ross penn
ross penn
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why is this error showing on player?
Task Queue failed at step 5:
Playlist could not be loaded:
error #1085
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  • Accepted Answer

    Monday, March 10 2014, 11:01 AM - #Permalink
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    have you added songs to the playlist?
    can you point me to the page?
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  • Accepted Answer

    ross penn
    ross penn
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    Monday, March 10 2014, 11:08 AM - #Permalink
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    hi, i tried adding songs but keep getting the error

    here is the page http://topafric.com/index.php/muisc.html
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  • Accepted Answer

    Monday, March 10 2014, 11:32 AM - #Permalink
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    well the first think I notice is a "/topafric" path in the URL that should not be there. what's the configuration on your system plugin "music collection"?
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  • Accepted Answer

    ross penn
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    Monday, March 10 2014, 11:45 AM - #Permalink
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    we had recently moved our site from www.topafric.com/topafric">www.topafric.com/topafric to www.topafric.com ... i looked inside the system plugin for music collection and found the /topafric and i removed it and left it blank. but what else do i need to do now
    • Germinal Camps
      more than a month ago
      thanks. now, the remaining issue seems to be related to SEF (add suffix to URLs is ON). can you try turning this option to OFF?
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  • Accepted Answer

    ross penn
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    Tuesday, March 11 2014, 11:26 AM - #Permalink
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    Thnks for replying. but please be very specific. where is this SEF u talk about? is it in plugins or modules? or is it a plugin? where do i find it?
    • Germinal Camps
      more than a month ago
      it's in Joomla global configuration (in the backend)
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  • Accepted Answer

    ross penn
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    Tuesday, March 11 2014, 11:40 AM - #Permalink
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    :D aha... i got it... you meant sef in global configurations. i included a pic just incase someone else cant find it....thanks.... now i got another issue...how come the ratings arent working.... when u click on the artist and click on the stars, nothing happens.... any idea please?
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  • Accepted Answer

    Tuesday, March 11 2014, 11:42 AM - #Permalink
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    on the artist? you mean on the album?
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    ross penn
    ross penn
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    Tuesday, March 11 2014, 11:45 AM - #Permalink
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    yes i mean on the album
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  • Accepted Answer

    Tuesday, March 11 2014, 12:20 PM - #Permalink
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    the rating option is below the album's songs list. is it there where you're "clicking" ?
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  • Accepted Answer

    ross penn
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    Tuesday, March 11 2014, 12:39 PM - #Permalink
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    when the visitors click the stars nothin happens http://topafric.com/index.php/muisc/m/48-minister-kobby/46-minister-kobby
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  • Accepted Answer

    Tuesday, March 11 2014, 01:10 PM - #Permalink
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    the stars below album name are NOT clickable. you have to be LOGGED IN, and go down on "rating" to be able to rate.
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