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Hi,
I am using music collection component in my website.I am facing issue in music player. When I click for play song then music player list disapper and shows some error.
http://209.160.65.49:1063/a/37-ajay-bejod/songs

Username:nirankaridhan
Password:admin$123



Thanks,
SNM Team
Responses (13)
  • Accepted Answer

    Wednesday, August 05 2015, 10:51 AM - #Permalink
    0
    The problem is that the songs (the actual files) are not there, the player can't reach them because the files don't exist.
    for example:

    http://209.160.65.49:1063/songs/04_bhagwan%20bhakti%20de.mp3

    can you check if the /songs folder is empty?
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  • Accepted Answer

    Tuesday, August 11 2015, 10:18 AM - #Permalink
    0
    Hi,
    I have just uploaded the song(01 Data Par Upkari.mp3) in the songs folder. Please open this link http://209.160.65.49:1063/a/71-ashok-shauq/songs. But following issues are coming:

    1. In the right corner of the page when I hover on a listing of song for "play/download/add to playlist" button. They disappear.
    2. When I click on the song title the page redirects to a "internal server page" (saying view class not found.)
    3. In the right corner when I click on the song title (Black background), it plays but there is no visual indication for the same.

    Thanks,
    SNM Team
    Attachments:
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  • Accepted Answer

    Tuesday, August 11 2015, 11:54 AM - #Permalink
    0
    1. please, send me FTP access at support@ joomlathat.com and I'll take a look.
    2. looks like some bad SEF setting on the site...
    3. you need to leave more space for the player (more height to show the actual player)
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  • Accepted Answer

    Tuesday, August 11 2015, 12:06 PM - #Permalink
    0
    Hi,
    Please provide your IP Address so we can provide FTP access to this particular IP.

    Thanks,
    SNM Team
    • Germinal Camps
      more than a month ago
      send me an email, I can put the IP here.
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  • Accepted Answer

    Tuesday, August 11 2015, 05:29 PM - #Permalink
    0
    send this to support@ joomlthat.com

    don't post it here! it's a public forum!
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  • Accepted Answer

    Wednesday, August 12 2015, 01:51 PM - #Permalink
    0
    Hi,
    We have send FTP detail at the support@joomlthat.com Now you can access our FTP.

    Thanks,
    SNM Team
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  • Accepted Answer

    Thursday, August 13 2015, 12:00 PM - #Permalink
    0
    Hi,
    Access has been given.Please check now.

    Thanks,
    SNM Team
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  • Accepted Answer

    Friday, August 14 2015, 02:40 PM - #Permalink
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    Hi,
    Now Icons stay in place but following issues are coming
    1. When I click on the song title the page redirects to a "internal server page" (saying view class not found.)
    2. In the right corner when I click on the song title (Black background), it plays but there is no visual indication for the same.


    Thanks,
    SNM Team
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  • Accepted Answer

    Monday, August 17 2015, 12:12 PM - #Permalink
    0
    hello,

    1. this is something very weird here.
    looks like you have replaced the file in /components/com_muscol/views/song/view.html.php for the one in the /album folder.

    that is not like this by default. this is something you have done... why would you replace a file for another? of course it doesn't work.. the file is not there, it's a different file.
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  • Accepted Answer

    Tuesday, August 18 2015, 08:57 AM - #Permalink
    0
    Hi,
    I have not replaced any file in music collection component. I have only uploaded one song(01 Data Par Upkari.mp3) in the songs folder from doing rename to any other song.For testing purpose of music collection functionality http://209.160.65.49:1063/a/71-ashok-shauq/songs
    Can you please confirm what I can do to resolve this issue.

    Thanks,
    SNM Team
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  • Accepted Answer

    Tuesday, August 18 2015, 12:15 PM - #Permalink
    0
    hello,

    there is a file replaced, I garantee you, I just checked in FTP.
    that file is not there in the installation, it means it has been replaced afterwards. That's a fact....
    I can put the original file back in, but again, this is no music collection problem. it's simply that someone has replaced that file.
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  • Accepted Answer

    Tuesday, August 18 2015, 12:17 PM - #Permalink
    0
    try now
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  • Accepted Answer

    Tuesday, August 18 2015, 01:40 PM - #Permalink
    0
    Thank you! Its working now.

    Thanks,
    SNM Team
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