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Greetings,

Recently I found a new problem in the letter bar module. It was coming up with the following error:

"500 Error loading form file"

As I couldn´t come up with a solution, I tried to unistall it: but it wouldn't let me, it kept saying the xml file could not be found.
And when I try to reinstall it, the following alert appears:

JLIB_INSTALLER_ABORT_MOD_INSTALL_ALLREADY_EXISTS

Last I erased the folder of the module thinking it would let me install, but it didn't.
What can I do in this situation? Do i have to erase some registry files?

Hope you can help me solve this

Best regards.
Responses (4)
  • Accepted Answer

    Joan Vilà
    Joan Vilà
    Offline
    Friday, June 05 2015, 11:07 AM - #Permalink
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    Hello Miguek,

    You were trying to uninstall the Music Collection full extension right?

    I understand that you have deleted the folders:
    .../yoursite/comonents/com_muscol
    and
    .../yoursite/administrator/components/com_muscol

    You can't delete the folders of the component to uninstall because the database have information of the component and Joomla thinks that the folders are there and there aren't.

    If you want I can try to see what is happening if you send me the ftp acces, the access to the backend and a link of your site at joan@ joomlathat.com.
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  • Accepted Answer

    Friday, June 05 2015, 11:23 AM - #Permalink
    0
    Thank you for the quick reply,

    But i haven't installed any of those components, just the letter bar module.
    Everything else is working just fine.
    But to make that module functional again i would need to solve this issue, that's what i have been trying to figure it out.
    If i could install it again, i think it could work, but it won´t let me. Thats the problem.
    Sorry i wasn't so clear. These are the following error upon prompting to unistall:

    Alerta
    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar (it says JFolder::files: path isn't a folder)

    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    JInstaller:: instalar: não é possível localizar o arquivo de configuração XML (can´t locate configuration file xml)

    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    JInstaller:: instalar: não é possível localizar o arquivo de configuração XML

    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    JFolder: :ficheiros: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    JInstaller:: instalar: não é possível localizar o arquivo de configuração XML

    JFolder:: eliminar: caminho não é uma pasta. Caminho: /var/www/vhosts/arcomedia.pt/httpdocs/modules/mod_muscol_letterbar

    Desinstalar Módulo: Ficheiro de Manifesto inválido ou não encontrado. (file invalid or not found)
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  • Accepted Answer

    Joan Vilà
    Joan Vilà
    Offline
    Friday, June 05 2015, 11:41 AM - #Permalink
    0
    Ok,
    I see. If you send me ftp access and access to the backend I'll try to install the module by copying the files manually because I think that Joomla thinks that it is installed and the files aren't there.
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  • Accepted Answer

    Friday, June 05 2015, 03:20 PM - #Permalink
    0
    I am so sorry for the delay, i was busy with other matters.
    I´ve granted you both ftp and backend access.

    Hope you can still solve the issue. Thank you in advance.
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