HELP NEEDED PLEASE

Joe
Joe
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Hi there
I am hoping someone can rectify this problem I am having.

I am adding music from my FTP files, If one folder contains around 65 mp3s they upload onto music collection with no problems.

Some of my files contain 300+ mp3s, they scan ok from the FTP onto music collection but when it comes to saving the new album with these mp3s I am always redirected to the Joomla homepage (Backoffice)

In my specified php5.ini file i have increased the following
post_max_size = 25000M
upload_max_filesize = 25000M
expose_php = Off
max_input_time = 2600 ; Maximum amount of time each script may spend parsing request data
max_execution_time = 2600 ; Maximum execution time of each script, in seconds
max_file_uploads 1000000

All changes are showing in the joomla php system information so why is music collection not saving the files?

Is there something else I need to add to php5.ini file??? I have been trying to solve this problem now for over 5 days and still no closer.
Responses (17)
  • Accepted Answer

    greengeek
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    Friday, June 07 2013, 09:01 AM - #Permalink
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    Just to trouble shoot, you could try loading half to see if it takes, and then load the other half. I have seen this program along with many others crash if the mp3 has corrupt id3 tags. This might at least help allow you to see if its an issue with your mp3 files or an issue with something timing out.
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  • Accepted Answer

    Joe
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    Friday, June 07 2013, 09:04 AM - #Permalink
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    If I upload half of the FTP file then try to upload the second half I cant add the second batch to an existing album??

    Music collection only gives the option of create new album using these files.

    Joe
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  • Accepted Answer

    greengeek
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    Friday, June 07 2013, 09:13 AM - #Permalink
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    I was thinking loading half to songs/folder1 and half to songs/folder2 or something along those lines. Not sure how MC would treat those files if they are tagged as from the same album. Basically troubleshooting by the process of elimination.
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  • Accepted Answer

    Joe
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    Friday, June 07 2013, 09:23 AM - #Permalink
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    Ok Ive managed to eliminate that music collection will accept 121 mp3 files from one FTP folder, The second folder I also managed to upload with no problems indicating no corrupt files etc.

    I managed to add the second file by making it part of a set to the first file I uploaded, I cant really do all the uploads this way or I am going to end up with a bulk load of albums, im guessing the reason music collection is not accepting one FTP file is because of the settings in the php5.ini

    once again here is how my php5.ini is set and recognised by Joomla backend too, Maybe some scripting needs to be added to the Music collection files or something.

    Does anybody else theres set up like this or maybe provide a correct script so music collection can accept at least 1gb in FTP data?? My hosting provider is also GoDaddy which should not make any difference as everything I change within this php5.ini is also being recognised by Joomla back office php information.

    register_globals = off
    allow_url_fopen = off
    SecFilterScanPOST Off
    post_max_size = 25000M
    upload_max_filesize = 25000M
    expose_php = Off
    max_input_time = 2600 ; Maximum amount of time each script may spend parsing request data
    max_execution_time = 2600 ; Maximum execution time of each script, in seconds
    max_file_uploads 200
    variables_order = "EGPCS"
    extension_dir = ./
    upload_tmp_dir = /tmp
    precision = 12
    SMTP = relay-hosting.secureserver.net
    url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=,fieldset="
    [Zend]
    zend_extension=/usr/local/zo/ZendExtensionManager.so
    zend_extension=/usr/local/zo/4_3/ZendOptimizer.so
    rg_emulation=off
    session.bug_compat_warn=0
    rg_emulation=off
    rg_emulation=off
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  • Accepted Answer

    greengeek
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    Friday, June 07 2013, 09:48 AM - #Permalink
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    Hmmm, not sure. Your config looks decent. I use to host on godaddy but ended up moving all my websites that ran joomla off of it, as their servers would typically take anywhere from 15 to 45 seconds to even recognize a request and joomla can be kind of resource heavy (though i still love godaddy for a lot of other services).

    How long goes it typically take before it kicks you back to the home page? Is it logging you out at the time as well?
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  • Accepted Answer

    Friday, June 07 2013, 09:54 AM - #Permalink
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    hello Joe
    two things:
    1) your max_file_uploads is still 20 in your site (just check your backend information)
    2) is that thing you pasted the value you've putted into the file? then there's a syntax error. where's the "=" after max_file_uploads???

    it should be max_file_uploads = 200

    in your file it is:

    max_file_uploads 200
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  • Accepted Answer

    Joe
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    Friday, June 07 2013, 09:55 AM - #Permalink
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    This is what happens word for word

    I go to music collection

    Scan folder

    I pick one of my folders Eg HipHop Folder

    All the mp3s that are in that file load up on the music collection screen giving me the option of
    . Create new album using these files
    . Run id3 tags etc etc etc

    I create new album using those files, Name my album and correct genre etc

    Click save

    Once I click save on that album im redirected to the joomla control panel
    ......................................................................

    If I repeat the above process with a file that as few mp3s it will save with no problems, load me back onto the music collection album view and my newly created album will be placed at the top of the albums

    Joe
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  • Accepted Answer

    Joe
    Joe
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    Friday, June 07 2013, 09:58 AM - #Permalink
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    Hi Germi

    I have tried it with and without the syntax but still no joys, I have just placed the syntax back in the coding so you can see it makes no difference.

    Joe
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  • Accepted Answer

    Friday, June 07 2013, 09:58 AM - #Permalink
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    I bet one beer that the problem happens if the number of files is more than 17. am I wrong?

    there are 3 fields for images. that means that 17 + 3 = 20.
    which is your limit.
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  • Accepted Answer

    Joe
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    Friday, June 07 2013, 10:02 AM - #Permalink
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    This is my new coding and still don't resolve the problem I am having

    This is getting very frustrating.


    register_globals = off
    allow_url_fopen = off
    SecFilterScanPOST Off
    post_max_size = 25000M
    upload_max_filesize = 25000M
    expose_php = Off
    max_input_time = 2600 ; Maximum amount of time each script may spend parsing request data
    max_execution_time = 2600 ; Maximum execution time of each script, in seconds
    max_file_uploads = 200
    variables_order = "EGPCS"
    extension_dir = ./
    upload_tmp_dir = /tmp
    precision = 12
    SMTP = relay-hosting.secureserver.net
    url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=,fieldset="
    [Zend]
    zend_extension=/usr/local/zo/ZendExtensionManager.so
    zend_extension=/usr/local/zo/4_3/ZendOptimizer.so
    rg_emulation=off
    session.bug_compat_warn=0
    rg_emulation=off
    rg_emulation=off
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  • Accepted Answer

    Joe
    Joe
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    Friday, June 07 2013, 10:04 AM - #Permalink
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    Ok I may sound dumb but I dont fully understand what you mean with images etc, lol
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  • Accepted Answer

    Friday, June 07 2013, 10:05 AM - #Permalink
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    Joe, please stop pasting codes.
    it's not just changing the code, you need to see that the new values are ACTUALLY readen by your server. they are not. please go to Global Configuration -> System Information -> PHP information

    there you will see the actual values loaded by your installation. if the values you're setting are not loaded, it means that your server is not loading them for some reason (maybe the server needs some time to make the changes, that happens specially in Godaddy, they take a few hours to reset the settings)
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  • Accepted Answer

    Friday, June 07 2013, 10:07 AM - #Permalink
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    no need to understand it. please just make this test: create a folder with only 17 songs in it and make the same procedure. does the album save?

    now, add one more song. 18 in total. do the same

    does the album save?
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  • Accepted Answer

    Joe
    Joe
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    Friday, June 07 2013, 10:11 AM - #Permalink
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    I only pasted the code to show exactly what was inputted in the php5.ini file so as to show exactly what the file is reading and what the servers are registering.
    Apologies

    Ok so the server as updated and the file upload value as now changed with the syntax added to the php5.ini
    Still no change and im still redirected back to joomla control panel everytime I save the album.

    Joe
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  • Accepted Answer

    Friday, June 07 2013, 10:12 AM - #Permalink
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    your HIPHOP folder has more than 200 songs.
    if you've setted the limit to 200, you will still have the same problem.

    also, please set

    max_input_vars = 10000
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  • Accepted Answer

    Joe
    Joe
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    Friday, June 07 2013, 10:12 AM - #Permalink
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    I have tried that procedure and in total I can upload 121 files, after that I cant save anymore eg 122 files.

    joe
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  • Accepted Answer

    Friday, June 07 2013, 10:15 AM - #Permalink
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    BRILLIANT :)

    makes perfect sense. it's the max_input_vars variable
    it's set to 1000
    please set it to 10000
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