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Hello,

The customer details from the PayPlans customer are not passed to InvoiceManager.
Only these fields are completed:
- name
- country
- email

Fields missing are:
- Shipping address
- Business address
- Postal/Zip code
- State
- VAT id
Responses (3)
  • Accepted Answer

    Tuesday, June 25 2019, 10:12 PM - #Permalink
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    hello

    postal code, state and VAT id (if they are default fields) should be passed. Which version of PayPlans are you using?

    Shipping address has no room in Invoice Manager, therefore it's not imported...
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  • Accepted Answer

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    Thursday, June 27 2019, 08:42 AM - #Permalink
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    PP 4.0.8 is installed.
    postal code, state and VAT id (if they are default fields) should be passed.

    What is your meaning "default" in this particular situation? Users register with EasySocial and usesr must fill in their details in PayPlans.
    A feature request has been posted in StackIdeas support to pass the users details from ES to PP.

    Shipping address has no room in Invoice Manager, therefore it's not imported...

    "Shipping address" in PayPlans is simply the user billing address (as a non business)
    We need this "shipping address" to be passed as the billing address.

    In both cases, Individual buyer and business customer, only the user real name, country and email are passed in the invoice.
    Fields missing are:
    - Business name (B-t-B)
    - Shipping address (individual customer)
    - Business address (B-t-B)
    - Postal/Zip code
    - State
    - VAT id
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  • Accepted Answer

    Thursday, June 27 2019, 11:02 AM - #Permalink
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    when I say "default" I mean if those are the "default fields" (standard, out of the box) fields for state, zipcode and VAT id that PayPlans provides (and not some new "custom" fields that you have created)

    I understand what you say about shipping address, but again, in Invoice Manager, we only have room for one address (the billing address). do you know what I mean? if you need SEPARATE fields for both addresses, then some custom coding is needed.

    if you just want to DUPLICATE the same address (but show it as shipping and bililng addresses separately in the invoice), you can simply edit the invoice TEMPLATE and display that address twice. Do you know what I mean?
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