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Hi There Ive just purchased and installed - I was expecting the Invoice Manager to generate an order within Virtuemart as well and Invoice Manager. When I generate a new Invoice I see no corresponding Order in the Virturmart orders list. Can you confirm id this is possible?

Also, I would have expected to see all my past invoices to be available to me. The product description does not state clearly enough that this is not the case.

Thanks

Derek
Responses (10)
  • Accepted Answer

    Tuesday, March 19 2019, 02:11 PM - #Permalink
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    hello

    the integration is FROM VirtueMart TO Invoice Manager, no the other way around.
    When an order is created in VM, then an invoice is created in IM.
    An invoice cannot generate an order (it's not the same thing...)

    No, there are no past invoices. Invoices start being generated from the moment IM is installed in the site.

    If you need to go through all the past orders and generate an invoice for each one of them, then custom coding would be needed. A script would have to be created to process all past orders and generate the invoices.
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  • Accepted Answer

    Tuesday, March 19 2019, 03:30 PM - #Permalink
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    I understand that an invoice can't generate an order - But is it not possible for the Invoice to "update" the VMorder if for example another product is added?

    We've previously used Artio that does infact work that way.

    I think the limitation of this may be too great - if theres nothing that can be done with this - Can we have a refund?
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  • Accepted Answer

    Tuesday, March 19 2019, 04:02 PM - #Permalink
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    not really, because VM order is always the "trigger" of actions, sort to speak.
    in other words, you can update an order in VM, and then the IM invoice will be updated accordingly, but it is always VM who is "the boss"
    all order changes should be always done in VM, because it's the one that controls stocks, prices, etc.
    Invoice Manager is just an "observer" of what happens in VM, but it does not change things in VM by itself...

    Logically, if you need this, with custom coding we could allow this "reverse" workflow, but this is a delicate thing to do.

    It's always better to modify in VM, and have IM as a "consequence container" of what happens in VM... do you know what I mean?
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  • Accepted Answer

    Tuesday, March 19 2019, 04:09 PM - #Permalink
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    Yes I understand - Ive tried updating orders in VM3 but it doesn't seem to work. Very flakey - are you using a separate component to edit an order or just Native VM. BTW I've created an Order in VM and its confirmed But its not showing up in Invoice Manager
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  • Accepted Answer

    Tuesday, March 19 2019, 05:13 PM - #Permalink
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    it's just native VM

    can you check, in the VM - IM plugin paramters, what Status is set to create the invoice?
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  • Accepted Answer

    Tuesday, March 19 2019, 05:29 PM - #Permalink
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    ok, it was only set yo confirmed, Ok they are appearing now. next problem, When I set the Order to confirmed in the backend and notify - It updates the order to confirmd in VM and generates an invoice Manager Invoice but the Status of that New invoice is set to Pending. Argh!!!

    ALSO the email I receive says "Please find attached your invoice 2019-4" but there is no Invoice attached.

    Any ideas?
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  • Accepted Answer

    Tuesday, March 19 2019, 05:33 PM - #Permalink
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    again, in the plugin settings, what setting have you set for the payment option?

    about the email, if you want to attach the PDF invoices, you need to make sure you've followed the installation instructions: https://www.joomlathat.com/documentation/invoice-manager/installation

    you need to upload the DomPDF package and make sure you have the pdfinvoices folder.
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  • Accepted Answer

    Wednesday, March 20 2019, 09:09 AM - #Permalink
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    Thanks for that - Ive got the PDFs working now.

    Is there anyway to mirror Virturmarts order numbering scheme?
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  • Accepted Answer

    Wednesday, March 20 2019, 09:42 AM - #Permalink
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    IM has its own numbering sequence, which you can define, but it's not the VM numbering.
    the VM order number IS imported into the invoice data, in case you want to use it, but it does not replace IM's own sequence number
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  • Accepted Answer

    Wednesday, March 20 2019, 09:43 AM - #Permalink
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    OK, got you. thanks for the prompt replies
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