hello

can you please try to simply REFRESH the page? this way the new JS files will be reloaded from browser cache.

Hello

Thanks for the reply - Yes I cleared cache both in the browser and within Joomla before adding items to a quote. This had no effect.

I then created a full quote with 6 new items and clicked the save button. This just froze the screen again. I clicked the 'refresh' browser
function on the browser toolbar; and this deleted all the new data entered in the quote, including the proposed recipient details.

I repeated the quote creation and simply clicked the refresh and F5 but this just deleted the data in the recipient fields (obviously as the data had not been saved in the first place).

The process of opening the Invoice Manager and moving between the various tabs within is extremely slow. I have re-installed the programe and I note that there is now an error message displayed: See screen-shot attached.

Please advise. - Many thanks

hello,

i see. ok, please send me joomla backend access and I'll take a look ASAP.

PS: I'm out of town right now and I have limited internet connection, so I may not be able to answer right away...

Hi

Thanks for the contact, OK I have set you up as a temporary super-user as requested:

http://fitchmarketing.com/administrator/index.php
Username: Germinal
Password: Germinal6325

Cheers

hello,

well, basically it looks like something went wrong during the installation and a DB field (at least 1) is missing.

this field is called tax_id and it's from the table #__invoices_items and its and INT(11)

do you have access to phpMyAdmin and think you can add it yourself?

Hello Support

Yes I do have access to phpMyAdmin; let me know exactly what fields I need to create and Ill have a go; failing that, do you think a complete re-install will do the trick?

Cheers.

hello,

well, for starters, the field I mentioned earlier is the one causing the error...
if you create that one, does it keep doing the same?

Thanks for your reply - Noted.

I have attached 3 x screen-shots which relate to the SQL table in question. As I am fairly new at SQL editing, please confirm the comments I have made on each screen-shot, to confirm/correct my assumptions before I carry out the correction.

Thanks for your assistance

Hi Support

Just added the missing field: however this still failed - when I tried to re-import the Invoice Manager component the same error was presented as before: (see note timed / dated: Thursday, August 25 2016, 08:17 AM above).

Thanks for your assistance.

ok thanks.

I'm trying to access your site again but it asks for password. you can send it privately to me at support@ joomlathat.com if you want.