ecsp
ecsp
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Hello, I can't create a New Invoice, if I change any setting in the OPTIONS, like currency or add Default invoicer data, i get the screen that is attached, it shows that is “saving“ but nothing happens. If set the default OPTIONS sometimes the component let me add invoices and most of the times is no longer possible.
Can you help me?

Eduardo Sanchez
https://cliente.summaconsulting.com.mx/
Invoice manager 4.0
System - Invoice Manager plugin 4.0
Joomla! 4.2.9 Stable
PHP Version 8.0.28
Responses (8)
  • Accepted Answer

    Joyce
    Joyce
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    Wednesday, September 11 2024, 12:53 PM - #Permalink
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    If you’re encountering issues where you can’t create a new invoice after changing any options, it sounds like there might be a problem with the software's configuration or a potential bug. Here are a few steps you might consider to troubleshoot:

    Check for Updates: Ensure that your invoicing software is up-to-date. Sometimes, these issues are resolved in newer versions or patches.

    Review Options: Double-check the options you’re changing. Ensure that the settings are compatible and that you haven’t selected any options that could conflict with each other.

    Error Messages: Look for any error messages or alerts that might give you more details about why the invoice creation is failing.

    Reset Settings: If possible, try resetting the options to their default settings and then attempt to create a new invoice again. This can help determine if a specific option is causing the issue.

    Software Support: Contact the support team of the software you’re using. They may be able to provide specific guidance or troubleshooting steps based on their knowledge of the system.

    Check Permissions: Ensure that you have the necessary permissions to create invoices and that there are no restrictions in place that might be blocking this action.

    If the problem persists, providing specific details about the software you’re using and the exact nature of the options being changed might help in diagnosing the issue more precisely.
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  • Accepted Answer

    Tom
    Tom
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    Friday, July 28 2023, 05:38 PM - #Permalink
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    I have the same problem. But with me it happens when I edit anything and save it. It keeps saving...
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  • Accepted Answer

    Tom
    Tom
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    Friday, July 28 2023, 05:39 PM - #Permalink
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    I should mention that I use Joomla 4 & PHP 8.1
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  • Accepted Answer

    Tom
    Tom
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    Friday, July 28 2023, 05:46 PM - #Permalink
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    Turning debug system on and error reporting to none "solved" the problem.
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  • Accepted Answer

    ecsp
    ecsp
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    Wednesday, May 03 2023, 03:33 PM - #Permalink
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    Hello, I updated Invoice Manager to 4.0.1
    Now I can add Default invoicer data BUT I still can't use Mexican pesos or many other currencies, the component work with Euros or US Dollars and it doesn't work with multiple currencies.
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  • Accepted Answer

    iadams
    iadams
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    Wednesday, April 05 2023, 03:01 PM - #Permalink
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    I am having the same issue. Does anyone have any thoughts on how to fix this?
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  • Accepted Answer

    Tuesday, April 11 2023, 11:01 AM - #Permalink
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    hello both

    does this happen exclusively when changing the currency?
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  • Accepted Answer

    ecsp
    ecsp
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    Tuesday, April 11 2023, 11:36 PM - #Permalink
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    It also happens when I add Default invoicer data
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