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Hi there,

We're currently using your content statistics module but experiencing some issues as it's only seeming to access the lowest level subcategory and displaying results for that, as opposed to the entire content of the menu item. To give an example, we utilise it to show the most viewed Marketing content, but as there are 2 levels of subcategories, it only shows results for the lowest level. I've attached some screenshots - hopefully it will make the issue clearer. As you can see, all of the articles being displayed are situated in the "Client Quotes" item, which definitely doesn't contain our most viewed articles! We've tested this by using it on something that doesn't have two levels of subcategories, and it worked fine. Could you offer any advice on how we can get around this?
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  • Accepted Answer

    Wednesday, June 22 2016, 09:50 AM - #Permalink
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    no, I haven't been able to replicate it myself, that's why i was asking for the DB tables..

    you can contact me at support@ joomlathat.com
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  • Accepted Answer

    Tuesday, June 21 2016, 02:45 PM - #Permalink
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    I assume this isn't an issue you've had yourself? I'm afraid that's still information I can't share. Do you have an email address, so that I can contact you directly rather than via a public forum?
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  • Accepted Answer

    Tuesday, June 21 2016, 09:04 AM - #Permalink
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    hmm.. not really because I would need to access the code (FTP)
    in this case.. could you maybe send me a backup of the Zoo DB tables so I can replicate it on my end?
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  • Accepted Answer

    Tuesday, June 21 2016, 08:46 AM - #Permalink
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    Unfortunately it’s a company intranet so we can’t allow direct access, but would it be possible to set up a Skype screen share or gotomeeting?
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  • Accepted Answer

    Monday, June 20 2016, 03:12 PM - #Permalink
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    hello

    could you provide me access to the site, so I can take a look there?
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