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Hello,
I am testing the email features and I have some issues.
At first the email to admin for new account registration was not going out, then I noticed that the from name and from email fields where empty in AffiliateTracker options, I filled them in and tested again and this time the email arrived.
Then I approved the accounts of a couple of test user, but no email is going out to those users. I approved the account just by clicking on the red circle in backend which then converts to a green check sign.
IN Affiliate Tracker options, all email are set to "YES".
I tested 2 times and waited about 10 minutes, I guess the email shoudl ahve been sent by now.
I can provide access details to my test site if you need them.
Thank you
I am testing the email features and I have some issues.
At first the email to admin for new account registration was not going out, then I noticed that the from name and from email fields where empty in AffiliateTracker options, I filled them in and tested again and this time the email arrived.
Then I approved the accounts of a couple of test user, but no email is going out to those users. I approved the account just by clicking on the red circle in backend which then converts to a green check sign.
IN Affiliate Tracker options, all email are set to "YES".
I tested 2 times and waited about 10 minutes, I guess the email shoudl ahve been sent by now.
I can provide access details to my test site if you need them.
Thank you
Accepted Answer
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Ok, solved.
the issue was due to the fact that I had deleted all the contact details form the affiliate request form. I though affiliate tracker was using the Joomla user email to send out these notifications, but apparently is using it's own email field instead and if it's empty no email will go out.
the issue was due to the fact that I had deleted all the contact details form the affiliate request form. I though affiliate tracker was using the Joomla user email to send out these notifications, but apparently is using it's own email field instead and if it's empty no email will go out.
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Germinal Campsmore than a month agook!
Responses (1)
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Accepted Answer
0I am currently experiencing this problem right now.
However, the email field is filled with correct email address, but still yet, no email was sent to the affiliate upon appoval.
I have run this severally without any success. I used the red button to approve, no success. I open the affiliate account and set the approval to yes and save, still no success.
I wish the extension maker can fix this issue cos i have seen that a lot of people are having same issue.
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