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Email notification not received (user)

Affiliate Tracker
Thursday, April 16 2015, 09:32 PM
ukulelejames
ukulelejames
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Thanks for a great-looking component! One question: when I set up a test affiliate account, the admin received a notification email but the user did not. Both options are selected in the Options dialog. Any ideas why the user didn't receive notification?

Thank you!

James

Accepted Answer

ukulelejames
ukulelejames
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Saturday, April 18 2015, 04:30 AM - #Permalink
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Ok, I just needed to read the documentation more closely. Everything is working as it should. I was expecting the user to receive notification when they APPLY for an account. Sorry!

James
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, April 17 2015, 09:52 AM - #Permalink
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    is the user email filled out in the account details?
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  • Accepted Answer

    ukulelejames
    ukulelejames
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    Friday, April 17 2015, 11:14 PM - #Permalink
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    Yes, the email is filled and correct. I have checked the junk folder for the email address and there's nothing there either. Thanks for any advice you can give on this!
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  • Accepted Answer

    ukulelejames
    ukulelejames
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    Friday, April 17 2015, 11:26 PM - #Permalink
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    It's strange... when I create an affiliate account from the back-end, the email is sent to the user (not to the admin). When the account is created from the front-end, the admin receives the email and the user does not!

    All email settings in Options > Email are set to "Yes".
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