the only way of doing a batch change is directly in the DB... but it's important that you know what you're doing!

find the table named #__affiliate_tracker_accounts

the type field should be flat (instead of percent)

additionally, in the variable_comissions field, all words "percent" should be switched to "flat"

There are hundreds that need to be changed. Is there an explanation in the documentation or can you share how to batch change the setting for old users?

this is correct, but not only this:
all the accounts that were already created have the "old" setting of 1% (instead of $1). so you would need to access the accounts and change the setting, from % to flat rate.

yes, the tracker is linked to PayPlans. It just works as expected: if a user accesses the website using an affiliate link, and then proceeds to subscribe (after registering), this subscription will be tracked as a "conversion" in AT.

Thank you for replying. We changed the amount in the section titled Default commission for new accounts (amount)" to 1.00. Is that what is needed to configure correctly.

Okay so is the tracker now linked to PayPlans? How exactly does it work now?

yes.. just one thing, in your configuration you have the commissions set to 1% and 0.5%, not $1 and $0.5

if you want to switch from percentage to flat rate, you need to indicate it in the configuration.

Here is the link http://letsbuyblack365.com/images/networkingpays-payment-explanation-chart.png

Okay. And to clarify. The way we want this to work is person registers normally. After they register they get access to subscribe. When someone they refers subscribed they get a $1.00 referral commission every month until the person unsubscribes. If person A's referral signs someone up you get .50

Here is an visual chart explaining that.

Bottom line no one should get 1.00 nor .50 just for a registration. Money is earned only when there is a subscription.

hello

never mind the FTP.

I think I figured it out.

You were running an old version of the system plugin.. I updated it to the latest (2.0.2)

Then I did a test myself ( you may have seen it), by creating a new user (Germi) and accessing the website using the affiliate link.

I subscribed to PayPlans (I activated the subscription manually on the backend)

the conversions in affiliate were created correctly! both for the parent and the child account.

Please go ahead and check this.

And, test it yourself. I would recommend, to test, always to use an "incognito window" on your browser (to avoid old cookies). And do the whole process.. register as a user, and then proceed with the subscription

let me know how it goes...

thanks,

I would need FTP access to test one last thing. can you send it to me?

Hi,
There is a subscribe link at the top. You have to be logged it to access it. Only registered users can subscribe. http://letsbuyblack365.com/index.php/subscribe?group_id=0

thanks.

I need one more thing: where do I subscribe (to payplans) in the frontend? (I want to simulate the whole process)

Not angry. Just trying to understand the best way to communicate so we can avoid confusion. Please share the steps that need to happen to identify the problem so that we can move forward and resolve the issue. Thanks you for your quick replies. You can use the email given or bestveganchef@yahoo.com. Or since you have back end access, you have permission to use any email or link you choose.

hi

wow.

I think you're not understanding me.

I don't care who's email address it is. It's just that the way you responded, "this is not my email id", made me think that I had wrongly sent the email to some other customer! that's all.

why you sound so angry all the sudden?

I'm answering ALL your emails right away. And it turns out the "reply address" on your email was that one. And now I'm being blamed for answering to that email address?

how is that my fault? I just responded to the email address that was as "reply to" address on your email.

Does it matter who's email address we give you? Will it matter for you troubleshooting and resolving the issue?
Is there a way we can do phone support and you remote login? We started this ticket December 29th. And would like to resolve this within the next 24 hours.

What are the phone support phone number?

uou.. so.. who's email is that? you're telling me that is not from you or anybody in your team?

First , this is not my email id. My email id is admin @ letsbuyblack365.com . Please email your reply on that mail id . For your reference I have sent you an email again. Please check and reply back asap. Thanks

I answered to the email you wrote me to, "akyeame.kwame@gmail.com"....

I need to know which affiliate account you want me to use for testing? (the same you used)

I haven't received any email from you. Which email id did you send it? I checked both the email ids one connected with my forum profile and the one from which I sent you access details. Please post your reply here if email is not working. Its been almost a week we have been just greeting each other and nothing is in progress. Its urgent. I need to submit the work. So pls do the needful.

Thanks

hi

I answered to your email but got no response.. can you check your inbox?

Alright. Let me know as it is bit urgent now.

Thanks for your help. I appreciate.

received! thanks.

will look into it.

Please confirm that you received details you were asking for.

Thanks

I have emailed you details please check it.

Did you get a chance to take a look at it? Please let me know asap.

yes. There is no record in conversions page in admin.

you mean NO conversion was created at all? not for parent or child?