Some questions

Yuganov
Yuganov
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Hello,
I am looking for an affiliate extension for my joomla-based website and would ask you a few questions regarding your extension.

1. I am using Memebrship Pro. As I see from the description for an Affiliat Tracker - Membership Pro is supported. I am using subscriptions with recurring payments.Does an affiliate will get commission every payment (including further recurring payments from the subscription of the user he invited) or first payment only?

2. When affiliate gets money he earned? Immediately or after some time? Can I schedule sending money to all affiliates (for example, each first day of the month).

3. Is it possible to set up the following: when affiliate earns a commission, it’s not paid to him immediately. The commission’s “SendDate” property is set to 60 days from the point the commission is created/earned. So the affiliate can receive money not sooner than 60 days from the moment he generate

4. What will happen if an affiliate promoted my product and and I got a new visitor from him. This visitor didn't buy any products this time, but the next day he returned to the website (not using referral link, just typed my domain at his browser) and bought this product. Will your system understand that this buyer is related to the proper affiliate and will this affiliate earn his commission? Are you using cookies for detecting such cases? How long this cookies are valid before expire?

5. I have upsells. For example, user buys a subscription and then he is offered a new product (at the thank you page). I want an affiliate to earn a commission from the main product he promoted, but not from the upsell products. Is that possible?

6. What will happen in the following case: user bought a subscription, and affiliate stated to earn a commission every payment for this subscription. Then user cancelled his subscription and after some time renewed it. Will this affiliate get commission from every payment again?
Responses (2)
  • Accepted Answer

    Wednesday, August 10 2022, 09:21 AM - #Permalink
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    1 - he can get recurring commissions too.

    2 - it's a manual action. He gets it whenever you (the owner) send them the money

    4 - yes the system will still recognise him (we use cookies). You can set the expiration on the cookies.

    5 - automatically he will get commissions on all sales.. including upsells

    6 - yes, as long as you don't erase their "connection" from the logs.
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  • Accepted Answer

    Yuganov
    Yuganov
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    Wednesday, August 17 2022, 09:54 AM - #Permalink
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    Thank yoy for the reply. I need just one clarification:

    User bought the product using referral link, an affiliate earned comission. What will happen if the same user buys another product a year later (without using referral link). Does your system connects this user to an affiliate lifetime and affiliate will earn comission again, or the comission will not being paid in that case?
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