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bourat on Sunday, August 18 2013, 07:48 PM

Discogs and scan folder not working

0
Using 2.3.1 en joomla 3.1.5. It's a clean install.

Installed component and both system plugins (and activated)

Can get search on Discogs and Scan folder to work. When I push the search/scan button nothing happens, No sign off any activity. No results either.
       
  • Replied by Germinal Camps on Sunday, August 18 2013, 09:42 PM · Hide · #1
    it sounds like some javascript issue.
    can't really say what is causing this without seeing. can you send us joomla access at support@ joomlathat.com?
    • bourat - more than a month ago
      Just send you a log in.
    Chief Software Engineer at JoomlaThat!
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  • Replied by Germinal Camps on Sunday, August 18 2013, 10:23 PM · Hide · #2
    by the way, we sent you an email earlier today to your email address, if you can respond to it asap we will appreciate it! thanks! :)
    Chief Software Engineer at JoomlaThat!
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  • Replied by bourat on Monday, August 19 2013, 07:14 AM · Hide · #3
    The website is a local install. I'm developing it right now. So I've installed a fresh Joomla install on a server I tried to download the MusCol component again. That's not possible because you blocked my account and I'm not a verified customer anymore. What's the reason for it? I paid you the subsciption fee.

    I think it's strange behaviour to block a valid customer without any warning. I hope it's a mistake and please activate my account again so I can provide you with a login.

    thanks in advance.
    • Germinal Camps - more than a month ago
      no problem, please see your email (I contacted you there). I did not blocked your account :) the system automatically does that if there's any missmatch on the Country field during the checkout process
    • bourat - more than a month ago
      thanks for the very quick respons. I'll provide you with access to my site soon.
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  • Replied by luisinsk on Saturday, February 01 2014, 02:47 AM · Hide · #4
    Same problem here! Any conclusions?
    • Germinal Camps - more than a month ago
      what's the problem you're having exactly? does any error occur on the page?
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  • Replied by luisinsk on Saturday, February 01 2014, 11:31 AM · Hide · #5
    Well in the backend everything is functional except for scanfolder button and discogs. I can manualy add álbuns and songs. In the front end besides the MC front page, nothing works. when you click to explore na artista you get a blank page. i´m using joomla 2.5 and xampp 1.8.2.
    • Germinal Camps - more than a month ago
      what happens if you enable error reporting? does any error show up, instead of the blank page?
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  • Replied by luisinsk on Saturday, February 01 2014, 11:34 AM · Hide · #6
    didn't check, i'll try it to give you feedback.
    • luisinsk - more than a month ago
      Well i turn on error reporting and i get no errors. just a blank page.
    • Germinal Camps - more than a month ago
      that sounds strange. can you check if the PHP directive "short_open_tag" is set to ON?
    • luisinsk - more than a month ago
      well, the directive is commented and it says default value is in, i turn it off. Nothing new!
    • Germinal Camps - more than a month ago
      no, no, leave it to ON, it should be ON.
      the problem here is that I'm unable to see the problem because you're in localhost.. is there anyway you can test this on an online server?
    • luisinsk - more than a month ago
      sure, i´ll put it online. I´ll let you know then. Could it be the new versions of xammp, or joomla 2.5.17?
    • Germinal Camps - more than a month ago
      I don't think it's joomla 2.5.17, but it could be Xammp, yes.
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  • Replied by freestate on Friday, August 01 2014, 05:20 PM · Hide · #7
    Hello,
    i have the same problem on joomla 3.3.3
    Any hints what to do?
    • Germinal Camps - 4 weeks ago
      hello,

      this thread is a bit old. Which particular issue are you having with Discogs and Scan folder? any message shows up? what's the behavior?
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    Replied by freestate on Friday, August 01 2014, 07:01 PM · Hide · #8
    Hello,
    i activate "Use CURL for Discogs requests (BETA)" and now it works.
    Thats ok for me :D
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