Many Config Problems

jhnwillard
jhnwillard
Offline
0
URL= https://hishigherways.net
php = 5.4 accelerated
joomla= latest version
menu= headphone icon - music connection
bottom menu - New Music - HIS Higher Ways


I have had tons of problems with this extension. I have had completely blank screens to major syntax errors. Had to dump my SQL tables and completely reload this extension.

I also completely went through my php.ini file and config'd to the directions for this componment. That did solve most of my problems and at least it is displaying.

I'm getting a display error for featured artist. It is displaying the query code for the first featured artist. The second query it does bring up the correct artist. It does the same thing in a module position.:(

Also, I cannot get a song to list in the module position?:(

Also, the popup java is not working for the JW player?[/b]:(

This site is still in development and the images, video, and mp3, are simply placeholders at the moment. Once I get the config problems worked out, I'll tweak it as a demo for the client Im building it for. They want this site in production by July.

Not to be ugly. This is business. If Im not able to work out these config problems, I will expect a refund and will have to move on. I've already wasted a lot of time on this extension.

I hope we can tweak these configs out. It looks like a sweet extension that will be an asset to the site.:)

Attached is a screenshot.
Responses (5)
  • Accepted Answer

    jhnwillard
    jhnwillard
    Offline
    Tuesday, June 02 2015, 04:00 AM - #Permalink
    0
    Also, the search boxes are blank. They will not display the search parameter when selected.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, June 02 2015, 10:54 AM - #Permalink
    0
    plese check that your php setting SHORT_OPEN_TAG is set to ON

    have you changed settings on the server? I mean, it was working and then it just stopped working?

    all the problems you're describing are obviously not normal, this looks more like a server missetting that something else...

    just to make sure, have you followed every step of the installation process?
    The reply is currently minimized Show
  • Accepted Answer

    jhnwillard
    jhnwillard
    Offline
    Tuesday, June 02 2015, 09:16 PM - #Permalink
    0
    No when i first loaded the extension. It would not save properly on the backend. Everytime I tried to save anything it would go to a blank white screen. On the frontend, everything went to a blank white screen.

    I uninstalled all modules, plugins, ect. I then went and changed the php.ini file in the root directory to exactly as your directions explained. I then reloaded your extension.

    This fixed most of my problems. The backend now saves properly. And now it does display on the frontend. Except for the problems I listed above.

    I have followed your directions and will recheck server settings and the ini file.

    In the mean time.

    Other options??
    The reply is currently minimized Show
  • Accepted Answer

    jhnwillard
    jhnwillard
    Offline
    Tuesday, June 02 2015, 09:26 PM - #Permalink
    0
    I just changed from PHP 5.4 (FastCGI) to the standard PHP 5.4 (Single php.ini). That just fixed one problem the featured artist is now working, but it is now posting two queries of the same artist. I have only saved one artist, album and song.

    The search boxes are still blank?

    The recently added song module will not post the one song I have saved?

    Making progress still need some help.
    The reply is currently minimized Show
  • Accepted Answer

    Joan Vilà
    Joan Vilà
    Offline
    Thursday, June 04 2015, 10:25 AM - #Permalink
    0
    Hello jhnwillard,

    the issue with the two posts of the same artist is something we've never seen before.
    It is probably caused by some problem with the database query.

    If you could give us ftp access to your site we could try to see what's happening. If you want to, you can send us the access to joan@ joomlathat.com
    The reply is currently minimized Show
Your Reply