Invloice Partially Paid

Emendy
Emendy
Offline
0
We had an issue with Invoice manager where payments are shown "Partially Paid" even though the paid total is R0
We requested support regarding this issue earlier this year and it was told that it is decimal related and that with the next release it will be solved.
We just renewed our subscription, download and installed the latest version of Invoice manager but the same issue persist.

Please advise as it is a bit frustrating to keep explaining to customers that the invoice is indeed been paid even if it is shown as partially paid and then we need to add once cent to the total to change it to paid.

Regards
Responses (3)
  • Accepted Answer

    Thursday, July 30 2015, 11:50 AM - #Permalink
    0
    Hello Emendy,

    indeed, we added more decimal precision into the new version to avoid this issue that you reported.
    I'm sure it must be only some wrong setting somewhere.

    if you want I can access the site and check what's failing.

    sorry for the trouble.. this really should be working now!
    The reply is currently minimized Show
  • Accepted Answer

    Emendy
    Emendy
    Offline
    Thursday, July 30 2015, 11:52 AM - #Permalink
    0
    Thanx you for the reply.

    Can I add the details here? Will it be secure?
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, July 30 2015, 11:53 AM - #Permalink
    0
    No. Please send them to me privately at support@ joomlathat.com
    The reply is currently minimized Show
Your Reply