0
Hi,
After installing the Joomla 4 version of Invoice Manager we had the error shown in the screenshot appear on the installation message and although it is successfully installed, we can't view any historical or new invoices. We can see historical payments though. I've also attached a screenshot of how the invoices page looks.
Process of migration/installation: we disabled the Joomla 3 invoice manager version so as not to lose data, successfully migrated our site to Joomla 4, installed the Joomla 4 invoice manager and then enabled the plugin.
Appreciate any help with this.
Best regards,
Anthony
After installing the Joomla 4 version of Invoice Manager we had the error shown in the screenshot appear on the installation message and although it is successfully installed, we can't view any historical or new invoices. We can see historical payments though. I've also attached a screenshot of how the invoices page looks.
Process of migration/installation: we disabled the Joomla 3 invoice manager version so as not to lose data, successfully migrated our site to Joomla 4, installed the Joomla 4 invoice manager and then enabled the plugin.
Appreciate any help with this.
Best regards,
Anthony
Responses (16)
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
0Hello,
We've tested IM 4 with Joomla 4.4.1 and we don't seem to have this issue. It could be related to some configuration variable not being set correctly in the update process.
can you make sure to go into "options" and save?
if you still get the problem, can you send me access at support@ joomlathat.com so I can check? -
Accepted Answer
0Germinal Camps wrote:
Hello,
We've tested IM 4 with Joomla 4.4.1 and we don't seem to have this issue. It could be related to some configuration variable not being set correctly in the update process.
can you make sure to go into "options" and save?
if you still get the problem, can you send me access at support@ joomlathat.com so I can check?
I have saved / saved and closed etc, it does not help - I am sending an email with super user credentials, if you could take a look it would be appreciated -
Accepted Answer
-
Accepted Answer
-
Accepted Answer
0Germinal Camps wrote:
if you still get the problem, can you send me access at support@ joomlathat.com so I can check?
I have emailed you with no response?
I paid for the Invoice Manager Extended Professional - which was not inexpensive - more than a week ago.
It doesnt work - period.
I have gotten ZERO response from support.
This is very frustrating, apparently I have to go buy a component the DOES work from someone else?-
Germinal Campsmore than a month agoI'm looking into it, will get back to you ASAP.
-
-
Accepted Answer
0dsrpmedia wrote:
Germinal Camps wrote:
if you still get the problem, can you send me access at support@ joomlathat.com so I can check?
Thank you - Can you please confirm you received the email with the Super User login information?-
Germinal Campsmore than a month agoyes, I received it. I managed to fix the issue. Can you check now?
-
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
Your Reply
Please login to post a reply
You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here.
Register Here »